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This item contains several different items. Purchasing this item includes all of the component items listed below.
Building Brand and Reputation
Building Brand and Reputation is a course with a case study to examine perception of brand. In this course, Maria Deveson-Crabbe discusses with Eve Ash how her organization built trust through its brand and reputation, knowing that brand and reputation are different. She talks of the importance of r... read more
Interactive course with lessons, pre-test, and post-test
Building Your Personal Brand
Building Your Personal Brand is a course providing powerful lessons to help you build your brand. In this course, Sadhana Smiles and Eve Ash discuss the tangibles and intangibles that go to making a memorable interaction. Sadhana recommends mapping out a career structure, competing for awards and fi... read more
Interactive course with lessons, pre-test, and post-test
Bullying Even at the Top
Learn practical lessons about bullying at all levels. Executive Sadhana Smiles explains to Eve Ash how various forms bullying that exist at the top, including undermining, texts, emails and phone calls, and how to foster a "Zero Tolerance" approach to bullying. This course covers how to discuss and ... read more
Interactive course with lessons, pre-test, and post-test
Can I Help You?
Can I Help You? is a course showing how to engage customers from the first moment rather than being robotic. Entrepreneur Pete Williams explains to Eve Ash how to engage customers and avoid service turnoffs with new approaches and positive body language and tone to ensure a positive guest experience... read more
Interactive course with lessons, pre-test, and post-test
Succession Planning and Talent Review
Learn practical strategies for succession planning. HR expert Peter Wallbridge gives practical tips for senior managers to plan succession and future roles through the use of a talent review process.Learn to develop and apply talent reviews to enable career plans for high potential individuals and f... read more
Interactive course with lessons, pre-test, and post-test
Career Resilience: Confidence to Bounce Back
Career Resilience: Confidence to Bounce Back is a course designed to build the resilience needed to navigate career challenges. In uncertain times, everyone needs a toolkit of personal strengths and emotional skills to move forward with confidence. This course offers practical strategies to identify... read more
Interactive course with lessons, pre-test, and post-test
Confidentiality Obligations of HR
Confidentiality Obligations of HR is a course featuring HR expert, Peter Walbridge, who provides an understanding of confidentiality expectations and obligations for HR employees as it pertains to personnel data and employment contracts. He discusses the challenges and expectations of confidentialit... read more
Interactive course with lessons, pre-test, and post-test
Copyright Warning
Learn sound advice from lawyer Angela Perry about how to ensure copyright is protected and to avoid breaching copyright. This course covers permissions, logos and plagiarism. You will learn to protect your copyright and ensure copyright is not breached.You will become aware of ethical and legal cons... read more
Interactive course with lessons, pre-test, and post-test
Creating a Powerful Resume
Your resume is your first impression so make it count. In this course, psychologist Eve Ash and HR consultant Peter Wallbridge share expert advice on how to craft a resume that stands out to recruiters. They explore the most common mistakes to avoid and reveal what truly makes a resume compelling, c... read more
Interactive course with lessons, pre-test, and post-test
Creating Your Brand Proposition
Learn useful strategies to build your brand from Ben Walkenhorst, marketing consultant, who shares tips with Eve Ash about creating brand propositions through understanding what comprises a brand essence, envisaging your brand as a character, how brand is both a compass and removes irrelevant oppo... read more
Interactive course with lessons, pre-test, and post-test
Crisis Management Strategy Planning
Crisis Management Strategy Planning is a course exploring reasons for, and how to identify threats and manage serious risk. In this course Eve Ash interviews Ross Campbell, Crisis Management expert on the key strategies for successful crisis management strategy planning. Once this course is complete... read more
Interactive course with lessons, pre-test, and post-test
Culture and Oneness
This course is designed to help create a unified culture in your organization. A positive, facilitative culture is integral to all organizations' success. In this course Maria Deveson-Crabbe explains to Eve Ash how this can be achieved through the concept of oneness. A failure to take advantage of... read more
Interactive course with lessons, pre-test, and post-test
Developing Sales Capabilities
This course shows how to develop sales people to easily achieve success. Sadhana Smiles explains to Eve Ash how to hire for attitude and use work tests when recruiting and hiring. Sadhana says the key ingredients for developing your sales people are to hire the right people, set a strong path from t... read more
Interactive course with lessons, pre-test, and post-test
Elevator Pitch
Elevator Pitch is a course that shows the power of elevator pitches when selling ideas or products to other people. Marketing consultant Ben Walkenhorst talks with Eve Ash about what an elevator pitch is, why they are useful, how you can research and know your audience and find the human story behin... read more
Interactive course with lessons, pre-test, and post-test
Entrepreneur Skills
Pete Williams, entrepreneur, talks about his necessary skills for success and how to be resilient in the face of adversity. Learn what it takes to be a successful entrepreneur - from Pete's personal experiences and skills. You need to be factual and analytical versus emotional, and the have power to... read more
Interactive course with lessons, pre-test, and post-test
Gender Inequality
Gender Inequality is a course with a compelling message about the importance of addressing gender balance. Sadhana Smiles discusses with Eve Ash how it benefits businesses to ensure women are not under-represented at higher levels. Remuneration inequality must be rectified as it impacts lifestyle an... read more
Interactive course with lessons, pre-test, and post-test
Growing a Franchise
Growing a Franchise is a course designed to help you develop strategies for successful franchise growth. In this course Sadhana Smiles discusses with Eve Ash the key steps for successful growth, covering indicators and both front and back end systems to maintain brand standards and consistent, effec... read more
Interactive course with lessons, pre-test, and post-test
HR Dashboard of Metrics and Analytics
HR Dashboard of Metrics and Analytics is a course for all HR professionals covering the essentials for an effective HR dashboard for any business. In this course, Psychologist Eve Ash discusses with HR consultant Peter Wallbridge the analytical side of people issues and the value of assembling a pre... read more
Interactive course with lessons, pre-test, and post-test
HR Strategy and Management
HR Strategy and Management is a course directed at human resource professionals providing an overview of HR functions and management for the employee life cycle: from recruitment to exit. In this course HR expert Pete Wallbridge covers HR fundamentals and strategy and the employment value propositio... read more
Interactive course with lessons, pre-test, and post-test
Implementing Successful Training
This course offers a systematic approach to training to meet business needs and address skill gaps and professional development plans. Sadhana Smiles and Eve Ash discuss the need to design training programs and using a blended learning approach to engage and enthuse your people, with ongoing feedbac... read more
Interactive course with lessons, pre-test, and post-test
Improving Profitability in Tough Times
This is a course focused on how to review company financials and monitor market fluctuations to optimize profitability in less than optimal business environments. Every business must strive to improve profitability especially during a downturn. Sadhana Smiles explains to Eve Ash that organizations m... read more
Interactive course with lessons, pre-test, and post-test
Increasing Website Traffic
Increasing Website Traffic is a course offering strategies from successful business entrepreneur Pete Williams. He discusses with Eve Ash his proven methods for developing a clear Call-to-Action (CTA). He explains the use of Google AdWords and Analytics to increase web traffic.Once this course is co... read more
Interactive course with lessons, pre-test, and post-test
Inspiring Social Change
How do you inspire and implement social change? In this course, Sadhana Smiles discusses with Eve Ash how to inspire social change and link strategy to outcomes. A champion drives the vision, progressing creative ideas for championing and achieving social change, so there is engagement at all levels... read more
Interactive course with lessons, pre-test, and post-test
Lobbying and Influence
Discover how to effectively lobby for change. Maria Deveson-Crabbe, a successful CEO, explains how you need to overcome obstacles and prepare to meet challenges head on. Successful lobbying is achieved only through persistence.Once this course is completed, you will have learned how to effectively l... read more
Interactive course with lessons, pre-test, and post-test
Managing Bad Press
This course features a powerful and tragic case study. Maria Deveson-Crabbe explains the important lessons she learned regarding the management of the press and media, and how to turn it around and use a crisis management strategy.Once this course is completed, you will have studied how to manage th... read more
Interactive course with lessons, pre-test, and post-test
Managing Crises and Brand Damage
Prepare for a crisis and possible brand damage. Often control is lost to government authorities, and crises can lead to business failure. In this course psychologist Eve Ash interviews leading crisis management expert Ross Campbell who explains how crises can get out of control very fast and how imp... read more
Interactive course with lessons, pre-test, and post-test
Managing Disruptive Conduct
Managing Disruptive Conduct is an informative course identifying disruptive conduct, how to handle complaints about colleagues and when to perform an HR intervention. HR consultant Peter Wallbridge explains how it starts with understanding the issues and ensuring a code of conduct. Once this course ... read more
DVD style course with completion certificate only
HR Essentials: Managing Complaints and Allegations
This course is designed to help you deal with complaints and grievances from staff. In this course HR expert Peter Wallbridge explains to psychologist Eve Ash the detailed steps to ensure grievances are well managed.Learn how to assess the seriousness of problems, how to deal with low-level complain... read more
DVD style course with completion certificate only
Managing Recruitment Effectively
This course is designed to help you prepare for and manage recruitment like a star. Recruiting, interviewing and hiring are among the top concerns facing HR. A thoughtful, rigorous approach to hiring the right people saves time and money. In this course HR expert Peter Wallbridge explains how we mus... read more
Interactive course with lessons, pre-test, and post-test
Mergers, Acquisitions and Divestments
Mergers, Acquisitions and Divestments is a course providing an inside look into mergers and acquisition activity and what influences structure and leadership when a new business culture is introduced. In this course HR consultant Peter Wallbridge shares with psychologist Eve Ash his own experiences ... read more
Interactive course with lessons, pre-test, and post-test
Performance Appraisals and Ongoing Feedback
This course is designed to help you conduct appraisals with best outcomes. In this course Peter Wallbridge, HR consultant, explains to Eve Ash that we must regularly assess performance, discuss career development (past and future), and incentive payments.Learn that it is the responsibility of the ap... read more
DVD style course with completion certificate only
Restructuring and Preparing for Layoffs
This course is designed to help anyone faced with the challenge of moving people out of their jobs. In this course, HR Consultant Peter Wallbridge discusses with Eve Ash how to manage challenges and sensitivities surrounding layoffs and redeployment effectively. The key is remaining consistent to po... read more
DVD style course with completion certificate only
Reward and Remuneration
This course covers payment and incentive policies as part of the remuneration cycle. In this course, HR Consultant Peter Wallbridge explains that the key to consistency and transparency can be found through maintaining fair and thorough strategy and policies.Learn how to explore a competitive market... read more
Interactive course with lessons, pre-test, and post-test
Rock Star Leadership
Rock Star Leadership is a course covering the qualities that make great leaders: excellent track record with ability to achieve results, a clear compelling vision and the ability to engage and motivate their people. In this course HR Consultant Peter Wallbridge explains how great leaders are able to... read more
Interactive course with lessons, pre-test, and post-test
Running an Effective Crisis Simulation
Running an Effective Crisis Simulation is a course designed to help you be better prepared to handle crises through rehearsals and strategizing scenarios. In this course, psychologist Eve Ash interviews leading crisis management expert Ross Campbell who explains how to create and facilitate crisis s... read more
Interactive course with lessons, pre-test, and post-test
Seeking Legal Advice
Seeking Legal Advice is a course encouraging leaders and project managers to understand legal documents before seeking a lawyer. In this course lawyer Angela Perry discusses with psychologist Eve Ash the best practice methods to ensure a positive, productive outcome when seeking legal advice. Once t... read more
Interactive course with lessons, pre-test, and post-test
Skills for Lobbying Government
This course provides strategies for lobbying governments, business and the public. In this course, Eve Ash, psychologist and Founder Seven Dimensions, and Angela Perry, Lawyer share practical advice and strategies.Learn some useful and practical ways to lobby for change, identify your stakeholders, ... read more
Interactive course with lessons, pre-test, and post-test
Skills for Managing Redundancy / Layoffs
This course presents sensible and fair ways to assist a person who is being laid off. Layoffs are a part of business as companies change, roles change and some people just don't perform. In this course HR expert Peter Wallbridge explains how to determine if the layoff/redundancy is genuine.Learn to ... read more
Interactive course with lessons, pre-test, and post-test
Stakeholder Reputation Research
Stakeholder Reputation Research is a course that explains this strategy a way of improving an organization's corporate strategy and external perceptions. In this course Maria Deveson-Crabbe discusses with Eve Ash how to uncover perceptions so you can build influence.Once this course is completed, yo... read more
Interactive course with lessons, pre-test, and post-test
Take Care Giving Expert Advice
Take Care Giving Expert Advice is a course that cautions people giving advice outside their expertise. In this course, lawyer Angela Perry shares tips about how to maintain credibility while improving your credentials.Once this course is completed, you will have learned about the limitations and leg... read more
Interactive course with lessons, pre-test, and post-test
Taking Ideas into Business Reality
Learn practical strategies and skills for turning ideas into business reality. Entrepreneur Pete Williams explains to Eve Ash how to test the market via the internet and e-commerce, focus groups, and how to develop elevator pitches with an eye for solving pre-existing problems, being able to execute... read more
Interactive course with lessons, pre-test, and post-test
HR Recruitment Skills - Promises and Consistency
HR Recruitment Skills - Promises and Consistency is a course that empowers you to ensure consistency in recruitment promises, building trust and satisfaction among new hires. Managers' inconsistent messaging can lead to unmet expectations and disengagement. HR consultant Peter Wallbridge offers expe... read more
Interactive course with lessons, pre-test, and post-test
The Power of Checklists in Crisis Management
Develop skills to effectively manage a crisis by proactively preparing checklists. Any crisis requires checklists which consider the before, the during and the after, says crisis management specialist, Ross Campbell in this course.Learn to construct a checklist for use before, during and after a cri... read more
Interactive course with lessons, pre-test, and post-test
How to Manage Challenging and Disruptive Staff
Learn strategies for successfully handling difficult people in your team and understand what seems a nightmare may in fact be easy to turn around. Consider your management style, mindset and commitment. Agree on what the problem is and create an action plan.Learn to understand a person's position an... read more
DVD style course with completion certificate only
The Value of Employee Ownership
This course explores how owning shares in a company you work for can be exciting, fulfilling and potentially lucrative strategy for employees and the employer. In this course lawyer Angela Perry explains how employee ownership can help business growth and gives advice on how best practice can be ach... read more
Interactive course with lessons, pre-test, and post-test
The Value of Podcasts
The Value of Podcasts shows the ease of assembling, marketing and distributing podcasts, and the difference they can make to a business. Podcasts are increasingly popular and in this course entrepreneur Pete Williams presents them as a powerful way to connect with your market locally and internation... read more
Interactive course with lessons, pre-test, and post-test
Understanding Intellectual Property
Learn about intellectual property and how it can be usefully and gainfully protected. In this course, lawyer Angela Perry discusses with psychologist Eve Ash, the key points and best practices regarding intellectual property ownership at work.You will learn about clarifying boundaries in employment ... read more
Interactive course with lessons, pre-test, and post-test
Terminations - Fair or Unfair
Terminations - Fair or Unfair is a course that will help you minimize legal claims by ensuring both the employee and employer fully understand the spirit and letter of the employment contract. In this course, HR Consultant Peter discusses what constitutes unfair dismissal and what leads to legal cla... read more
Interactive course with lessons, pre-test, and post-test
Working with the Board
Working with the Board is a course demonstrating how a CEO and senior executive team can build a successful relationship with their board members. Maria Deveson-Crabbe explains to Eve Ash about governance and accountability, and how to build a successful relationship with mutual respect. She provide... read more
Interactive course with lessons, pre-test, and post-test
You Manage the Culture
A leader's style impacts the culture of their team. In this course, psychologist Eve Ash speaks with Sadhana Smiles about how best to ensure fair and thorough strategy and enforcement of policies. Sadhana advises being aware of self and others, strategies for re-engaging staff and the warning signs ... read more
Interactive course with lessons, pre-test, and post-test
Planning and Scheduling for Results
Planning and Scheduling for Results is a course with exemplary strategies to become an efficiency champion and manage your time and projects effectively. Jan Durrans, Executive Vice President Chief of Staff and Chief Performance Officer at AXOS Bank, shares the most efficient ways to manage projects... read more
Interactive course with lessons, pre-test, and post-test
Setting Goals to Stretch and Grow
Setting Goals to Stretch and Grow is a course with a powerful set of key practices to adopt to ensure the successful development of staff. Jan Durrans, Executive Vice-president, Chief of Staff and Chief Performance Officer at AXOS Bank, explains to Eve Ash how to use clear and specific goals, both q... read more
Interactive course with lessons, pre-test, and post-test
Recruiting High Achievers
Recruiting High Achievers is a course providing a path towards hiring the best candidates through consistent behavioral questions, careful listening and probing. All organizations want high achievers, but don't always hire the best people for the job. Jan Durrans, Executive Vice-president, Chief of ... read more
Interactive course with lessons, pre-test, and post-test
4 Ways to Enhance Your Career
Say yes to new career opportunities and most people will find a new injection of career rocket fuel. As Dr Judy Olian explains to Eve Ash, accepting unusual roles as they present themselves allows people to step out of the safe zone, take calculated risks, learn from failure - all while retainin... read more
New Release
Interactive course with lessons, pre-test, and post-test
4 Ways to Boost Your Leadership Skills
In this course Eve Ash, Psychologist and Founder Seven Dimensions, interviews Dr Judy Olian, President, Quinnipiac University to explore some practical advice and strategies for boosting your leadership.President of Quinnipiac University, Dr Judy Olian has met many leaders. One of the qualities of a... read more
New Release
Interactive course with lessons, pre-test, and post-test
