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5 Stages of Appreciative Inquiry
Appreciative inquiry, often used as a 5-stage process, based on research by David Cooperrider. Kylie Bells outlines the process to Eve Ash, beginning with Defining (setting out what you want to achieve), followed by Discover (having an appreciation of what already is done well), Dream (dreaming abou... read more
New Release
DVD style course with completion certificate only
How to Get Respect from Others
A respectful culture is built when people give and earn respect. Peter Quarry explains to Eve Ash that giving and earning respect means showing people that you acknowledge and welcome them, listening to their points of view regardless of their age, backgrounds or beliefs, being polite even if you di... read more
New Release
DVD style course with completion certificate only
Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Leadership in a Respectful Culture
Too many leaders rely on mission statements about being a “respectful organization”. Peter Quarry explains to Eve Ash that instigating climate surveys can measure existing respect levels among staff, followed by discussing survey results and ways to improve. These can include developing a mutually a... read more
New Release
DVD style course with completion certificate only
Respect: Dos and Don'ts
Eve Ash asks Peter Quarry for examples of respectful and non-respectful behaviors. Peter itemizes inappropriate remarks and jokes, put-downs, blaming others and making excuses for one’s own actions, excluding people, being unhelpful and judgmental, and being careless about errors, mistakes, timeline... read more
New Release
DVD style course with completion certificate only
Understanding the Importance of Respect
With so much talk about the need to respect each other, there is insufficient understanding of what respect comprises. Peter Quarry explains to Eve Ash that the core ingredients of a respectful workplace culture include courteousness, awareness, acceptance of individual differences, and the valuing ... read more
New Release
DVD style course with completion certificate only
Workplace Excellence Series
This outstanding series of documentary case study med in best practice organizations - an online business, a travel business, an Australian city government and a school. Meet the managers and staff who provide powerful strategies for business success and staff and find out how these organizations ac... read more
DVD style course with completion certificate only
