Performance Appraisals and Ongoing Feedback

This course is designed to help you conduct appraisals with best outcomes. In this course Peter Wallbridge, HR consultant, explains to Eve Ash that we must regularly assess performance, discuss career development (past and future), and incentive payments.

Learn that it is the responsibility of the appraiser to meet the employee on common ground with regard to goal-setting. Learn about the value of self-assessment and manager's assessment, as well as an ongoing development culture with planning and agreeing on goals, KRAs (Key Result Areas) and KPIs (Key Performance Indicators). Implement ongoing feedback so there are no surprises.

Identify how to ensure appraisals are conducted with best outcomes within an ongoing development culture;
Plan and agree on goals, Key Result Areas (KRAs) and Key Performance Indicators (KPIs);
Assess performance and discuss career development, past and future;
Examine performance reviews and identify incentive payments, achievements and innovation;
Examine how your field is changing and the opportunities available to you;
Identify the value of self-assessment, the manager's assessment and the ratings on competencies, values and attitudes;
Utilize ongoing feedback so there are no surprises;
Identify factors that enhance the process;