Achieving Best Practice in Crisis Management

Learn powerful lessons learned from an unfolding crisis and how to ensure people are prepared to manage a crisis. Ross Campbell of RCA Crisis Management explains best practice strategies from his wealth of experience, covering strategic crisis management and emergency management planning.

Be more prepared to manage a crisis by making people the first priority and anticipating a potential domino effect. Ensure a reliable communications system, including everyone in the plan, and be considerate with communication.

Apply powerful lessons learned from unfolding crises to be prepared;
Select a crisis management specialist;
Prepare a reliable communications system;
Predict a domino effect;
Create a rest plan and rotations in the crisis plan;
Prioritize people and be considerate with communication;
Prepare and control what media communication goes out;