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Good facilitators make it easy for others to move forward. They remain objective and use well-developed listening skills. They are cognizant of different personality types and communication styles, and have skills to keep the discussion structured and purposeful, to bridge deep divisions while remaining impartial and ensuring that all participants have the opportunity to speak and be heard. A facilitator is essentially there to manage the process ('the how', not 'the what') of a meeting or group discussion. They ensure everyone participates, the topic is summarized and progressed, and that matters are successfully decided. The facilitator maintains objectivity, allowing the group to reach their own solutions.

• Identify what makes a good facilitator  listening, summarizing, objectivity, ensuring participation and managing the process of the discussion.
• Make meetings and discussions easier.
• Successfully manage the process of the discussion by ensuring participation and summarizing.
• Ensure a wide range of views is expressed yet maintain objectivity.
• Utilize efficient decision-making techniques.

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Release Date
Jan 1, 2021
Video Running Time (minutes)
3:40
Producer
Seven Dimensions
Course ID
INSIGHT961

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