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About

In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Ross Campbell, RCA Crisis Management to explore some practical advice and strategies. Ross Campbell says you must identify and manage serious risk:
• Identify threats in advance
• Consider worst case scenarios
• Top team to take control
• Communicate so employees are allies
• Have message strategy & vision for success
• Prepare & rehearse
• Plan for business continuity
• Ensure spokesperson is effective
• Key reminders - Dedicated team - Top-level manager - Control the message - Effective spokesperson - Scenario training

Interactive eLearning course
This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.

eLearning description
Crisis Management Strategy Planning is a course exploring reasons for, and how to identify threats and manage serious risk. In this course Eve Ash interviews Ross Campbell, Crisis Management expert on the key strategies for successful crisis management strategy planning.

Once this course is completed, you will have learned how
of identify threats in advance, consider worst case scenarios and choose a top team to take control in a crisis. You will use scenario planning for preparing and rehearsing, and will focus on a communication and message strategy.

elearning course learning objectives
Identify and manage serious risk to your business:
Identify threats in advance and consider worst case scenarios;
Identify top team to take control and communicate so employees are allies;
Prepare and control message strategy and vision for success;
Prepare and rehearse the crisis management strategy;
Plan for business continuity;
Identify a spokesperson who is skilled and effective;

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Categories
Business Excellence
Change / Crisis Management
Leadership
Release Date
Jan 1, 2015
Video Running Time (minutes)
15:00
Course Length (minutes)
30
Producer
Seven Dimensions
Featured Talent
Eve Ash
Course ID
INSIGHTS17

Handouts

Description
Transcript

Only preview versions of handouts can be viewed without a license.