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An organization's psychological safety climate stems from the top. This means not constantly blaming others, being negative, hasty or dismissive. Leaders should listen intently and openly, be inclusive and encourage participation. It's a good idea to seek staff buy-in to company policies covering racist, sexist, ageist or other discriminatory behavior as well as how these should be handled during meetings. When employees feel psychologically safe they can relax, invoking the brains higher capacity for social engagement, innovation, creativity, and ambition.

• Provide the right leadership  actively listen, lead by example and acknowledge mistakes.
• Don't be hasty, negative or dismissive.
• Set ground rules about being inclusive and respectful.
• Ensure buy-in to policies against racist, sexist, ageist and discriminatory behavior.
• Encourage participation from everyone and ensure commitment to ground rules.

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Release Date
Jan 1, 2021
Video Running Time (minutes)
1:58
Producer
Seven Dimensions
Course ID
INSIGHT993

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