Managing Grievances

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About Handouts

About

In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Peter Wallbridge, HR Consultant to explore some practical advice and strategies.

Peter Wallbridge outlines steps to ensure grievances are managed well:

  • Assess seriousness of problem
  • Dealing with low-level complaints
  • Managing more serious problems
  • Start the investigation
  • A question of confidentiality
  • HR obligations for serious allegations
  • Crossing the line
  • Key points

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
View details
Categories
Change / Crisis Management
Conflict / Difficult People
Release Date
Jan 1, 2015
Video Running Time (minutes)
17:00
Producer
Seven Dimensions
Featured Talent
Eve Ash
Course ID
INSIGHTS34

Handouts

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Transcript

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