In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Peter Wallbridge, HR Consultant to explore some practical advice and strategies.
Peter Wallbridge outlines steps to ensure grievances are managed well:
- Assess seriousness of problem
- Dealing with low-level complaints
- Managing more serious problems
- Start the investigation
- A question of confidentiality
- HR obligations for serious allegations
- Crossing the line
- Key points
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