Results: 1 - 12 of 21

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Asking Questions in an Investigation
Former homicide task force leader and author Colin McLaren explains to Eve Ash the subtle art of asking investigative questions. A workplace investigator or manager trying to ascertain a problem needs to visualize their interview goal, then chart a series of questions with a suspect or employee. Que... read more
New Release DVD style course with completion certificate only
Dig Deeper to Get it Right
Former homicide task force leader, Colin McLaren explains to Eve Ash how effective interviewing is on par with being a sleuth. Too many people are casual about details. Colin stresses the importance of getting to the source of the issue and establishing all the facts until they are mastered. He bala... read more
New Release DVD style course with completion certificate only
How to Manage a Task Force
Avengers - assemble!? Well, almost, when it comes to organizing a taskforce or project team for a big job, Colin McLaren tells Eve Ash. Complex problems require the best people with the relevant experience, qualifications, energy and drive. If the problem is very serious, the taskforce needs excelle... read more
New Release DVD style course with completion certificate only
Lies, Crimes and False Confessions
Eve Ash discusses why people tell lies with the University of Massachusetts Amherst's Professor Robert Feldman, a specialist in psychological and brain sciences. He has studied lying for many years and observes that (1) all people tell lies in different situations; (2) many are not truthful on their... read more
New Release DVD style course with completion certificate only
Living with Lies
Eve Ash talks to Professor Robert Feldman (University of Massachusetts Amhurst) about his research for the book "The Liar in Your Life". He reveals that we all lie at different times, there are many types of lies ranging from the unconscious to lies of commission, and that people often lie within th... read more
New Release DVD style course with completion certificate only
Proactive About Safety and Security
Today's workplaces and taskforces require all the safety and security they can get, Colin McLaren tells Eve Ash. Preventing crime at work starts with implementing proactive safety and security policies. It requires being on the lookout for warning signs (eg. unusual behaviors, moods, threats, bullyi... read more
New Release DVD style course with completion certificate only
Steps to Solve Workplace Accidents and Crimes
Workplace crime and accident investigations must be taken very seriously. In this video, Colin McLaren itemizes all the necessary steps for conducting an investigation, including scrupulous note-taking and diagrams, photos, witness statements, and recording conversations. He counsels the importance ... read more
New Release DVD style course with completion certificate only
Understanding Crime and Upholding Safety
In this video, retired detective Colin McLaren discusses with Eve Ash how workplaces can be sitting ducks for crimes such as theft, dishonesty and cyberattacks. He advocates ramping up security, investing in the right applications and consultants, and clamping down on abuse of privilege. Having stro... read more
New Release DVD style course with completion certificate only
6 Keys to Wellbeing
A practical program covering the 6 keys to psychological wellbeing at work. Kylie Bell explains how people can flourish and thrive in their lives, based on the PERMA theory. Kylie Bell offers strategies to ensure positive emotion and engagement at work. People need the opportunity to do what they do... read more
New Release DVD style course with completion certificate only
Designing and Facilitating Training
In this program, Kylie Bell talks with Eve Ash about moving from workplace needs to designing training that both develops skills and solves problems. First, she determines whether a company is experiencing a training need or a leadership issue. She considers the training in a wider organizational co... read more
New Release DVD style course with completion certificate only
Developing Self-Motivated People
Kylie Bell tells Eve Ash that beyond Maslow's traditional Hierarchy of Needs, Edward Deci and Richard Ryan originated Self Determination Theory (SDT). Ryan and Deci say people have three needs (nutriments) that should be met at the same time in order to be fully motivated and more productive. These ... read more
New Release DVD style course with completion certificate only
Emotions at Work
Corporate culture has long stated when you go to work, "leave emotions at home". Quoting research by Barbara Fredrickson's Broaden and Build theory, Kylie Bell explains to Eve Ash that this precept is changing: when leaders really tune into the use of emotions, each can be used to overcome conflict ... read more
New Release DVD style course with completion certificate only