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About

Managing Disruptive Conduct is an informative course identifying disruptive conduct, how to handle complaints about colleagues and when to perform an HR intervention. HR consultant Peter Wallbridge explains how it starts with understanding the issues and ensuring a code of conduct.

Once this course is completed, you will have learned to tackle disruptive conduct, differentiate complaints about colleagues and implement an HR intervention and/or resolve a problem through consultation. You will have learned to implement an organizational code of conduct, use open discussion and ground rules, personal standards and respectful discussions.

Learning objectives

  • Identify misconduct issues and ensure a code of conduct
  • Examine complaints about colleagues to determine when an HR intervention is required
  • Resolve a problem through consultation, with open discussion and ground rules
  • Identify personal standards and agree to respectful discussions

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Categories
Change / Crisis Management
Conflict / Difficult People
Release Date
Jan 1, 2015
Video Running Time (minutes)
10:00
Course Length (minutes)
30
Producer
Seven Dimensions
Featured Talent
Eve Ash
Course ID
INSIGHTS33

Handouts

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Transcript

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