Use Metrics to Drive Results

A key criterion for creating a results-focused culture is measurement (metrics). Metrics enable you to know if your mission, values and guiding principles are rolled out successfully and consistently at incremental and individual levels. Peter Quarry and Eve Ash discuss the benefits of OKRs (Objectives and Key Results). OKRs are a goal-setting framework which can be used at the overall level, for teams or units, or with individuals. They can be updated every few months but require monitoring in order to prevent undesirable behaviors.

• Use metrics like objectives and key results (OKRs) to measure and drive results.
• OKRs are a way to set objectives, then measure results.
• OKRs can be used at the overall level, with teams or units or individuals.
• OKRs can be updated every few months.
• Performance needs monitoring in order to prevent undesirable behaviors.