Develop Psychological Safety in a Virtual Team

With an increasing number of people working virtually or from home, face-to-face human contact is missing. Zoom or Skype meetings can lead to more heightened sensitivities. We may misconstrue each other's verbal and facial cues more easily, and differences of cultural and communication styles can inadvertently cause offence. Discussing Hanlon's Razor can be help people not jump to conclusions about a person's intention behind their statement

• Take care of virtual teams so everyone is connected because feeling isolated can make people feel insecure.
• Learn that jumping to conclusions about people's motivations is not constructive  avoid the problem of misunderstood intentions by discussing Hanlon's Razor.
• Ensure regular get-togethers.
• Prevent conflict arising from misunderstood verbal cues.
• Check out a person's intention if their comment or response disturbs you.