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A series of two minute microlearning videos from psychology experts with practical advice and techniques to help you tackle workplace problems and be more productive, less stressed, improve your image and regain control of your life. There are programs to deal with challenging people and situations, and strategies for professional development and managing yourself and others.

This series covers a wide range of helpful techniqes for how to:

  • Influence others.
  • Get out of a career rut.
  • Break your digital addiction.
  • Deal with an incompetent manager.
  • Handle a complainer.
  • Handle an unreliable colleague.
  • Manage your own anger.
  • Overcome low self-esteem.
  • Manage stress.
New Release
Categories
Series or Video Sets
Release Date
Jan 1, 2020
Video Running Time (minutes)
24:00
Producer
Seven Dimensions
Featured Talent
Eve Ash
Peter Quarry
Course ID
2M2S00

Component Items

This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.

How can you influence others?
In this course you will learn practical techniques to help you boost your confidence and be more impressive communicating at work. Behavioral expert Peter Quarry provides strategies to develop a more successful approach to effective communication, especially when presenting your ideas. You will lear... read more
New Release Interactive course with lessons, pre-test, and post-test
Reinvent Yourself and Break Out of a Career Rut
This course can help you if you are feeling stuck, bored or unsure of what to do next in your career. Maybe you feel unmotivated or unconfident. Peter Quarry, psychologist, suggests turning an unsatisfying career around by first taking baby steps, relaxing, researching and repackaging yourself, pavi... read more
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Breaking your digital addiction
50% of people complain they've become addicted to their mobile device. In this course behavioral expert Peter Quarry shows how to bust digital addiction through reducing screen time, switching devices off and setting yourself challenging goals that create healthy new habits. Before you know it, you'... read more
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Dealing with an incompetent manager
When things continually go wrong, it may be tempting to blame an incompetent manager. Before labelling your manager as incompetent, behavioral expert Peter Quarry suggests getting a realistic and independent appraisal of what's going on. It may be a difference of working styles, or even a personalit... read more
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Handling a complainer
Working with complainers can be really draining. In this course, psychologist Peter Quarry, provides practical tips for handling complainers which include acknowledging their concerns and offering positive suggestions, and if that fails, a strategy that may surprise you.Showing empathy and putting f... read more
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Surviving an unreliable colleague
Unreliable people are frustrating to work with. This course provides practical strategies to deal with an unreliable colleague that you can learn and implement. Psychologist Peter Quarry recommends giving the unreliable colleague feedback, using a simple formula, to explain why their behavior causes... read more
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Managing your own anger
Being angry can become a self-destructive habit, causing anxiety and high blood pressure. In this course, psychologist Peter Quarry explains a healthier way to manage anger is realizing that it is a form of energy. This energy is much better funneled into creative projects, planning to do something ... read more
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Overcoming low self-esteem
Low self-esteem is a state of mind caused by many factors, and it can badly affect productivity and careers. In this course psychologist Peter Quarry believes triggers for low self-esteem can be avoided.You will learn to build self-esteem by identifying the things you do well each day, creating a se... read more
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A Guide to Whistleblowing
Blowing the whistle on unethical or illegal practices is a tough decision to make. In this course, psychologist Peter Quarry, explores how your values and integrity may be compromised by what you've seen. You may be fearing the consequences. If considering whistleblowing, you will learn to ask yours... read more
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What to do if stressed
This course provides strategies to help you calm yourself and regain control if you are becoming stressed at work. The pressure on us all to achieve results can result in feelings of stress and being overwhelmed. Peter Quarry, psychologist, suggests calming your brain through a simple, effective slo... read more
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Be a HERO - Honest, Ethical, Respectful and Optimistic
2 minutes to success series
Discover the four ingredients that add up to becoming a HERO in the workplace, especially needed in times of change or a crisis. Psychologist Eve Ash explains the necessary qualities of being Honest, Ethical, Respectful and Optimistic. Once this course is completed, you will have learned that anyone... read more
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Always Take PRIDE in Your Work
There is something very special about taking pride in your work - caring about the quality and continuously improving. Psychologist Eve Ash believes it takes conscious effort and intentional thought to strive for personal and ongoing excellence in what we do. Taking pride in delivering excellence en... read more
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ADAPT to Change
ADAPT to Change is a course designed to help learners confronted with challenging changes to use a positive attitude and strategy to adapt and thrive.Once this course is completed you will have learned to ADAPT to help make difficulties easier to manage. In this course, psychologist Eve Ash showed t... read more
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Be a GEM: Giver, Enhancer, Motivator
This course is designed to help people develop three key leadership qualities that will strengthen any team and build respect for a person who is a 'GEM'. Psychologist Eve Ash explains how you can be a GEM at work and create value.Learn the three GEM qualities. GIVERS - people who go above and beyon... read more
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KEEP Promises
This course teaches you four KEEP skills that makes you a valued, reliable person who KEEPs promises. Psychologist Eve Ash explores this special personality everyone admires: Keen, Explicit, Efficient and Proud.Learn the power of being prompt and reliable - someone who gets things done efficiently w... read more
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LEAD with Empathy
LEAD with Empathy is a course that will help all leaders to focus on four core leadership soft skills. Great leaders listen, they have empathy, they ask questions and they give clear direction. Psychologist Eve Ash outlines the ways leaders can learn how to LEAD.Once this course is completed you wil... read more
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PLAN to Succeed
This course helps you enjoy planning. Psychologist Eve Ash shows how when you PLAN, you have more chance of succeeding.Learn how a PLAN begins by picturing the problem or goal to be achieved and constructing the steps and pathways required to get there. You will learn to ask your team, managers and ... read more
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SWOT: Elevate Your Resume and Profile
Develop your public profile and career trajectory by applying SWOT thinking to yourself. Psychologist Eve Ash explains how to utilize your strengths, weaknesses, opportunities and threats to improve your career and life options.Learn how you can determine your strengths and weaknesses, seek opportun... read more
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Project Management SWOT
Give your project a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis. Use it to achieve your project objective or make a solid business decision to gain a competitive advantage over rivals.Learn that a SWOT analysis consists of knowing your pr... read more
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GOALS to Results
GOALS to Results is a course designed to help learners to achieve desired results with the GOALS formula. Goals are what you see in the distance, what you're aiming for. The problem with setting goals is that sometimes they seem unattainable or overwhelmingly large. Psychologist Eve Ash explains how... read more
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BUILD Relationships
This popular course will help you strengthen communication and collaboration. BUILD positive relationships for a successful sale, a collaborative team or a productive business. Building relationships is at the heart of everything we do, according to psychologist Eve Ash. Learn to implement the BUILD... read more
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Mind Over Mood
Mind over Mood is a course that will help you understand how to control your moods and switch to positive constructive thinking. Psychologist Eve Ash explains how to change, what she calls, the Negative Land of W (Wishing, Whining and Wasting Time) to the Positive: Wanting to Achieve, Willing to Lea... read more
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CLEAR Service
CLEAR Service is a course for everyone as we are all providing service to our teams, our clients and our managers. It can be challenging when you're called on to deal with issues that erupt. Sometimes you're mopping up after other people's mistakes, or you're faced with having to devise a solution o... read more
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Turn Your IDEA into Reality
Learn to develop realistic plans for your ideas with steps to successfully make an idea a reality. Turning ideas into reality can be challenging. Psychologist Eve Ash introduces four steps: Identifying, Designing, Executing and Assessing your concept.The process for converting inspiration into reali... read more
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Answer Tough Interview Questions
Prepare yourself for challenging interview questions. A job interview can be nerve-wracking, no matter how many times you've done them. In this course, psychologist Peter Quarry offers ways to address tough questions during job interviews, positively and properly.This course will help you build conf... read more
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Ask Behavioral Interview Questions
Develop skills for asking behavioral questions to find out how a candidate copes in particular situations. As an interviewer you can explore how the candidate dealt with problems in the past as a guide to how they'll handle challenges in the new job.In this course psychologist Peter Quarry provides ... read more
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Avoid a Project Manager's Nightmare
A project manager is entrusted with numerous responsibilities including delivering the job on time and within budget. Psychologist Peter Quarry offers useful suggestions and simple strategies to ensure the project stays on track.This course provides suggestions and strategies for managing yourself, ... read more
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Be an Outstanding Listener
Be an Outstanding Listener is a course that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especia... read more
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Be Assertive with your Boss
Develop assertive skills to handle a situation when your boss asks you for more, but you are already overloaded and feel you can't say no. Not being honest with your manager about overload leads to problems. Psychologist Peter Quarry explains how you can say no without damaging your relationship.Lea... read more
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Be More Decisive
Be More Decisive is a course that helps people who feel they are not good at making decisions, or lack confidence in their judgement. They may tend to over-analyze everything leading to procrastination. Psychology expert Peter Quarry believes it's a matter of learning to act, rather than hanging bac... read more
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Build Support for your Proposal
Make sure your ideas gain traction and support. It's rare for a proposal to be put forward and immediately get the green light. You usually need to build support for your ideas and your proposal. Psychologist Peter Quarry explains how this can be done with simple strategies. Learn easy steps and a r... read more
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Build Trust and Credibility
Build Trust and Credibility is a course designed to help people build their trust and credibility - the jewels of increasing value in these opinionated, conflicted times. They are best demonstrated by a person's expertise, consistency, reliability and ethical behaviors.Build Trust and Credibility is... read more
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Call out Inappropriate Behavior
Call Out Inappropriate Behavior is a course that raises awareness of a range of inappropriate behaviors that remarkably some people still think they can get away, for example being rude or harassing another person. In this course, psychology expert Peter Quarry offers invaluable tips for calling out... read more
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Develop Tolerance and Respect
Develop Tolerance and Respect is a course to help learners respect and accept other people's opinions, behaviors, preferences, even when you don't agree with them. Peter Quarry, behavioral expert, explains how tolerance and respect can be developed.Develop Tolerance and Respect is a course to help l... read more
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Encourage your Champions
Encourage your Champions is a course designed to help team leaders and managers empower the enthusiastic staff who want to improve wherever they are. As behavioral expert Peter Quarry explains, workplace champions are not only born, they can be made!Encourage your Champions is a course that shows ho... read more
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Engage with Clients Virtually
Improve your dealings with clients online by adopting simple strategies recommended by psychologist, Peter Quarry. Learn seven easy ways to immediately improve your approach to online clients and customers.Enhance any online customer communication. Learn to respond quickly, personalize your approach... read more
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Exceed Service Expectations
Learn to deliver brilliant customer service - ensuring it is always a pleasure to do business with you and your organization. In this course, psychologist Peter Quarry, provides some simple strategies for giving outstanding customer service and receiving glowing reviews in return.Become that special... read more
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Get ready to be a New Manager
Get Ready to be a New Manager is a course to help any new manager feel less daunted by their managerial tasks, by building confidence and skills using four essential strategies for effective management.Get Ready to be a New Manager will help learners consider their leadership role and strive to be t... read more
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How to Develop Optimism
Optimism is a skill you can learn and gain benefit in your relationships, your work and your health. Psychologist Peter Quarry explains that when you choose the glass half full approach, difficulties become markedly easier and your relationships improve.This course can help you cope with life's ch... read more
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How to Study Effectively
How to Study Effectively is a course to change studying from being considered painful and something to avoid, to being a positive experience. In this course, psychology expert Peter Quarry, shares excellent tips for putting in the effort and being rewarded as a result.How to Study Effectively is a s... read more
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Implement Reverse Mentoring
Learn a powerful way to help people develop - reverse mentoring. It's a productive way for younger colleagues to share ideas and knowledge with older counterparts. Different generations can share ideas and learn from each other.In this course psychologist Peter Quarry explains how each 'mentor' has ... read more
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Lead Productive Online Meetings
Lead Productive Online Meetings will appeal to the increasing number of people working from home or in scattered locations. New technologies have made online meetings more feasible, but they require fresh approaches. In this course, psychology expert Peter Quarry provides helpful tips about making v... read more
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Learn to Set Boundaries
It's not unusual to feel discomfort, resentment, guilt or inadequacy when someone (a manager or co-worker) asks you to do something that is either not your responsibility or just feels too hard given your skills. In this course you will learn to set boundaries.When too much is being asked of you, it... read more
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Learn to Worry Less
When you are overburdened with worry, you can learn to manage yourself even in challenging and unpredictable times.In this course psychologist Peter Quarry shows simple strategies to break your worry cycle through recognizing the triggers and substituting positive thinking and action and putting the... read more
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How You Can Make the World a Better Place
What can we do given the many environmental crises - climate change, bush fires, earthquakes, pollution, hurricanes and tornados, tsunamis and floods - as well as famine, poverty, pandemics, violence, anger and lots of disrespect and intolerance? We can choose to make a difference in small but alway... read more
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Motivate a Co-worker
Is there someone in your team who isn't performing well and perhaps holding back the others? Peter Quarry, psychologist, recommends not waiting for management to rectify the issue, but instead engaging those people. This course will show you how to motivate co-workers by engaging and responding to t... read more
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Inspire and Motivate Through Storytelling
Liven up your presentations and team using truthful storytelling techniques that are more memorable than dry facts.In this course psychologist Peter Quarry explains how important storytelling is to our survival and motivation. You will learn strategies to sell, influence, engage and inspire others w... read more
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Overcome a Knockback
Knockbacks or rejections are an inevitable part of life. But when they are handled correctly, they can be useful guides to achieving what we want. Whether it's a rejected job application, a project proposal or an idea that you floated at a meeting, knockbacks can be hard to overcome.Knockbacks can f... read more
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Overcome a Writing Block
Overcome a Writing Block is a course addressing a common problem of writer's block. For many of us, it's fear of staring at a blank page and wondering what to say. In this course, psychologist Peter Quarry explains how to overcome a writing block.Overcome a Writing Block is a course, in which you ... read more
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Overcome Anxiety
One in four people now experience anxiety more frequently. Anxiety includes symptoms like a racing heart, a desire to withdraw socially, excessive worrying, even panic attacks.This is a timely course for the increasing number of people experiencing and complaining of anxiety, providing proven ways t... read more
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Overcome insomnia
It is estimated that 30% of people have trouble with how well or how much they are sleeping. While everyone's sleep hours differ, we all need sufficient deep and rapid eye movement (REM) sleep to be physically, emotionally and mentally healthy.Learn to manage and reduce insomnia by learning to quiet... read more
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Present Online with Impact
Present online impactfully is an essential skill for virtual meetings. In this course, psychologist Peter Quarry shows you how to ensure your presentation is delivered with impact.Learn valuable strategies to improve how you come across online. Start strong with the way you present yourself, be succ... read more
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Recover from My Mistake
If you feel bad about a making a mistake, this course will help you stop wasting time beating yourself up about it, and instead recover gracefully and thrive. We all make mistakes and can recover, and learn from them, as Peter Quarry, psychologist explains.You will learn to take responsibility, ackn... read more
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Respect Privacy and Confidentiality
Respect Privacy and Confidentiality - a course covering key issues so eveyone at work learns to observe, protect and respect privacy and confidentiality. There is a great deal at stake when privacy or confidentiality are breached, namely loss of trust, committing an offence or destroying reputations... read more
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Solve Problems in 4 Steps
This is is a step by step easily-remembered strategy for problem-solving. In this course, psychologist Peter Quarry shows you how to solve problems effectively.No matter how complex a problem appears, learn to break it into four steps to find a solution, or a get huge step closer to the solution!Def... read more
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Stop 4 Time Wasters
Do you feel stressed and overloaded and want to use your time more effectively? This course helps you recognize your own time wasting behaviors/mistakes. We all feel overloaded on occasion, but this doesn't mean we can't be more efficient in our use of time. This course helps learners identify strat... read more
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Survive a Personal Crisis
This is an important program for anyone facing death of a loved one, illness, relationship breakdown, financial loss or trauma. Each can deeply affect your ability to work. During times of personal crisis, psychologist Peter Quarry explains how it is normal to experience strong emotions, and there a... read more
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Survive Uncertainty and Fear
This is a course that helps you understand feelings of uncertainty and fear, whether it be health issues, financial problems or a stream of bad news. Learn to manage your fear and concern.This course helps move your focus to today and this week. Psychologist Peter Quarry suggests using certainty an... read more
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Dynamic Leadership - Skills for New Managers
Dynamic Leadership - Skills for New Managers is a course to help you transform into a confident star leader who moves your team forward. Dynamic leaders empower their teams, provide constructive motivating feedback and they adapt their leadership style to meet the needs of their team. They fluidly s... read more
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Work from Home Productively
Work from Home Productively is a course providing invaluable tips for making the most of working from home, whether by choice or necessity. Many employees already work offsite, while others have since discovered they prefer it! But meeting your company targets and deadlines can be challenging from h... read more
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Be BRAVE at Work: Unleash Your Strengths
Be BRAVE at Work is a short course providing a framework for being courageous at work. The five key attributes are presented by psychologist Eve Ash, using the acronym BRAVE. You need to be Bold, Resilient, Agile, Vigilant and Enterprising. In this course Eve Ash explains that, when we are BRAVE at ... read more
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Call to Action - CTA
Learn how a phrase or even a single word can be used to prompt an immediate response in people who hear or read it. Every day, we see or hear Calls to Action (CTAs). They are used in advertising, sales and marketing, but also in political campaigns or in not-for-profit fundraising drives.In this cou... read more
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CARE in a Meaningful Way
A person who cares is polite, considerate, patient and understanding. They go out of their way to make others feel valued, or to feel more confident in themselves. They are sensitive to how others are feeling. In this course psychologist Eve Ash explains that meaningful CARE encompasses Concern, Act... read more
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FACTS Have Impact
Learn five key ways to ensure you make powerful, professional and impactful presentations and decisions. In this course, psychologist Eve Ash explains how to get your FACTS right. When you have a goal you want to achieve - such as building support, making a group decision, presenting a report, resol... read more
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4 Keys to a FAIR Culture
Some workplaces can be intimidating and unfriendly, unfair or unsafe. All workplaces have a culture that shapes how things get done, how people interact and engage with each other, and what is appropriate and acceptable behavior. This course explains the four key attributes for all team members to e... read more
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GIVE for Good
Giving to others boosts how we feel and contributes to our own wellbeing. Most people would agree that it is good to give something freely, without expecting anything in return. Research has shown that giving to others can help create positive feelings, and can give us a sense of purpose and self-wo... read more
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HEAL for Collaboration
This is an ideal course for teams to ensure productive open relationships. In any workplace there is the potential for disagreement, conflict and misunderstandings. Finding efficient ways of working, building a fair and inclusive culture, creating opportunities for learning and growing  these all d... read more
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JOLT- Jump Out of Lazy Thinking
JOLT- Jump Out of Lazy Thinking is a course to help people get motivated right now. We all feel lazy at times, sometimes unwilling to make an effort or to expend energy. It is a form of procrastination and it's generally the symptom and not the problem. When people get stuck in lazy thinking it may ... read more
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KISS - Keep it Short and Simple
This course is designed to encourage people to be more persuasive in their written and verbal communications by sticking to the KISS principle. Don't bombard people with facts, details and explanations. Don't get caught in information overload. Less is more.In this course psychologist Eve Ash presen... read more
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KPIs are SMART Targets
In this course you will learn about Key Performance Indicators (KPIs) which are outcomes-based statements of progress towards stated goals for individuals and businesses. They are often part of regular performance reviews. In this course psychologist Eve Ash outlines how short and long-term KPIs can... read more
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OPEN Mind OPEN Attitude
This is a short course designed to help everyone collaborate and work well with each other by having an open mind and attitude. Sometimes being afraid makes us closed or defensive. Being open enables us to learn and grow. An open mind and an open attitude allow us to see the bigger picture, become m... read more
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PEACE and Respect
Teams comprise different temperaments and behaviors which can cause disagreements, resentment or stress. The presence of differences should not be our main focus but rather how best to collaborate and work together despite differences.In this course psychologist Eve Ash explains how we can improve c... read more
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PLUS Service Champion
This course outlines a PLUS approach excellent service. Good customer service means making sure that the needs of our customers' (internal and external) are met by providing timely, efficient service. In this course psychologist Eve Ash explains how being Proactive, Listening, Understanding and Spec... read more
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PRICE Mistakes as Opportunities
This is a simple course to learn to proactively manage mistakes without blame. We all make mistakes, that's how we learn. Mistakes teach us something we didn't know, and what doesn't work. They help us to broaden our view of what success means. In this course psychologist Eve Ash recommends PRICE, a... read more
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PUSH for Results
This course explains a four part strategy, PUSH, as a way to overcome obstacles and limits so we can reach our goals. It can be hard to move past obstacles and distractions but, by pushing ourselves a little bit further, giving it all we can, we can break through the barriers. Changing to a PUSH app... read more
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ROI - Return on Investment
This course simply explains ROI as a financial metric that measures the probability of gaining a return from an investment. ROI is a ratio, usually expressed as a percentage. It compares the gain or loss from an investment relative to its cost. A high ROI means the gain from an investment compares f... read more
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SAFE in Emergencies
SAFE in Emergencies outlines a simple memorable strategy for an emergency or serious situation or event that happens unexpectedly and requires immediate action. Emergencies come in many forms and can happen at any time, affecting our lives in ways we don't predict or expect. If you prepare and plan ... read more
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SHARP Presentations
This course explains a simple approach to good presentations and communication which is clear and succinct. Sharp presenters and communicators connect with the audience to get their message across effectively, making it relevant and interesting to the target group, with key messages that are engagin... read more
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SLA - Service Level Agreement
This is a useful course that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client. It identifies what has been agreed and the expected level of service and how service performance and standards will be measured. I... read more
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SWAP for Positive Communication
This is simple course that shows the connection between how we communicate and how we feel and impact those around us. Social interaction boosts our production of hormones and neuro-transmitters, and changes our body's chemistry and these chemical changes can last for much longer than just a moment.... read more
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5 Ways to UNITE Your Team
Get motivated to work together effectively. Differences of opinion and different ways of working can undermine unity and team success. Working together builds enthusiasm, familiarity and trust. It creates a sense of belonging and unity of purpose. Successful teamwork involves genuine collaboration a... read more
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4 Steps to Managing Money Better
4 Steps to Managing Money Better is a course that acknowledges we face multiple, often competing pressures on our finances. Bills can pile up, your credit card might be maxed out, or you've had unexpected expenses - repairs, medical or family expenses. This course shows four steps to take control of... read more
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Asking for a Pay Rise: Helpful Tips
This course teaches the invaluable skills for discussing improved remuneration with your manager. Many of us don't like asking for a pay rise, especially when times are tough. In this course psychologist Peter Quarry provides useful tips for negotiating a pay increase. When you ask for a pay rise yo... read more
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Be a Forward Thinker: Develop Strategic Foresight
This course teaches an essential for business and personal success. Forward thinkers go against the natural tendency to be conservative or maintain the status quo. They are not fixed on the past but move forward with vision and conviction. They take a structured and systematic look at possible chang... read more
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How to Manage Change Effectively
This course is designed to make sure change is implemented smoothly and effectively. Managing change is an important skill that people throughout an organization need to add to their resumes. Change sometimes happens for reasons out of our control and sometimes we can plan a change, and inevitably i... read more
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Find Your Purpose and Reach Your Potential
This course is designed for everyone at any level. People can expect multiple jobs in their lifetime, and a career path that is anything but a straight line to the top. What is important is to find ways to reach your potential. In this course psychologist Peter Quarry invites you to consider how you... read more
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Remembering Names
Remembering Names is a course to help everyone who struggles to remember names, especially if they are constantly meeting new people. It's embarrassing to forget names when you have just been introduced. It's easy to forget people's names when you are busy and distracted. But names are important. Re... read more
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The Psychology of Getting Fit
Learn to adopt a positive mindset for personal fitness. Getting physically fit helps us stay mentally fit too. Getting fit reduces our risk of serious illness such as heart disease, stroke, high blood pressure, and it also helps us maintain a healthy brain. In this course psychologist Peter Quarry e... read more
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The Psychology of Losing Weight
Get motivated to eat healthily and manage your weight loss carefully. Losing weight can be difficult, but it can be achieved if you take a sustainable, positive, mindful approach to your eating habits. Doing exercise is an important part of losing weight but, on its own, it is not the answer. A cruc... read more
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Working with a Moody Person
This course is designed to help you deal with a moody person. Moody people certainly impact the work environment - usually for the worse! A moody person's emotions change often and without warning. They can be sullen or unfriendly one minute and friendly and chatty the next. Sometimes their anger is... read more
New Release Interactive course with lessons, pre-test, and post-test
A Quick Guide: Write a Business Plan
Get started with your business plan - a written document describing core business activities, objectives, and plans to achieve goals. Your business plan should outline your goals and how you intend to achieve them. It is a blueprint for growing your business and a valuable roadmap for resourcing and... read more
New Release Interactive course with lessons, pre-test, and post-test
70:20:10 Learning and the OSF Ratio
The 70:20:10 Learning model is a useful formula for planning staff learning and development activities. It suggests that about 70% of people's learning is gained through direct (hands-on) experience, with 20% derived from interactions with others (social) and roughly 10% through formal learning cour... read more
Interactive course with lessons, pre-test, and post-test
Introduction to LEAN SIX SIGMA
Project management has benefited greatly by two process improvement strategies - Six Sigma and the Lean approach. Six Sigma is a data-driven methodology that reduces errors while perfecting the quality of products and services. The Lean process is more about streamlining workflow. Psychologist Eve A... read more
Interactive course with lessons, pre-test, and post-test
Make your New Job a Success
Starting a new job, whether it is a promotion or a move to a new organization, can be a challenge, even for the most qualified, hardworking people. Most new hires are given a period of time, often 3 months or less, to prove their value to the organization. In this course psychologist Eve Ash discuss... read more
Interactive course with lessons, pre-test, and post-test
Speak Clearly and Concisely
Speaking clearly is using simple, everyday language and structuring your thoughts in a logical way. It is being concise and speaking at a speed and volume that is easy to understand, and having clear pronunciation. Don't assume you are being clear, make sure you are. In this course psychologist Eve ... read more
Interactive course with lessons, pre-test, and post-test
Start a New Job Impressively from Day 1
From Day 1 in a new job you need to create the right impression. It takes time to adjust to the new environment, and how you adapt and behave is just as important as your work skills. In this course psychologist Eve Ash discusses strategies for starting a new job impressively from Day 1.Be proactive... read more
Interactive course with lessons, pre-test, and post-test
Taking a Power Nap at work
Many people report an energy slump at work in the mid-afternoon. You can take steps to prevent these late-in-the-day energy lags, such as getting enough sleep at night, starting the day with breakfast, not eating a lot of sugar, drinking more water. However, research indicates that, for about 50% of... read more
Interactive course with lessons, pre-test, and post-test
Understanding Intersectionality
Disadvantage or privilege is never the result of one single factor. Intersectionality is the theory that people can experience multiple forms of discrimination at the same time - connected to their race, class, gender identity, sexual orientation, religion, or other identity markers. Different ident... read more
Interactive course with lessons, pre-test, and post-test
Understanding Neurodiversity at Work
Neurodiversity refers to neurological differences or neuro-variations such as autism, ADHD, Tourette's, dyslexia, among others. However, more generally it describes someone whose brain processes information differently to neurotypical individuals. About 1 in 5 people are neurodivergent. Many neurodi... read more
Interactive course with lessons, pre-test, and post-test
Understanding Workforce Fluidity
Disruption is now a constant in business. The future is all about fluidity - rapid change and the ability to respond to it quickly, efficiently and smoothly. Work and jobs are constantly evolving, learning and career opportunities are changing rapidly. Workforce fluidity is the new norm. Psychologis... read more
Interactive course with lessons, pre-test, and post-test
4 Levels of Evaluating Learning
Individuals and organizations spend huge amounts of time and money on training programs - on the job, e-learning and group learning. Psychologist Peter Quarry explains how most organizations stop short of a comprehensive evaluation process. In this course you will learn The Four Levels for evaluatin... read more
Interactive course with lessons, pre-test, and post-test
Coping with Unfairness
At some time, most people have found themselves in an unfair situation. These situations can range from a minor issue to something very serious. Although everyone reacts differently, unfair situations usually trigger 'inequity aversion'. We are hardwired to react to behavior and situations that are ... read more
Interactive course with lessons, pre-test, and post-test
Dealing with Overload and Burnout
Work overload has become common in many work cultures. It is estimated that up to 70% of people feel overloaded at work. Almost 30% of workers say they are burnt out every day, and 25% see work as the number one cause of stress in their lives. Work related stress can affect health, wellbeing and job... read more
Interactive course with lessons, pre-test, and post-test
Develop Insight and Self-Awareness
Self-awareness is a conscious knowledge of our own character or personality, our feelings, motives and desires. Knowing yourself is a key element of emotional intelligence. Few of us are truly aware or have clear insight into our own character and behaviors. In this course psychologist Peter Quarry ... read more
Interactive course with lessons, pre-test, and post-test
Formal meeting procedures
Organizations function more smoothly when Board and Committee members are aware of and implement formal meeting procedures. This is essential for transparency and accountability - two crucial elements of good governance, and important for accurate record-keeping. When a formal meeting has been calle... read more
Interactive course with lessons, pre-test, and post-test
Give bad news effectively
There are many kinds of bad news and it can trigger strong emotional reactions and have far-reaching effects. When you deliver bad or unwelcome news, how you communicate it can have a direct impact on the way the person receives it and reacts to it.Learn why it is important to deliver bad news effec... read more
Interactive course with lessons, pre-test, and post-test
How to present to camera
Feeling stressed or anxious about presenting on camera is common, but there are strategies for overcoming this and becoming comfortable and confident.The aim is to come across professionally. You also want to feel and look comfortable. In this course experienced presenter and psychologist Peter Quar... read more
Interactive course with lessons, pre-test, and post-test
Leading a Remote Team
Leading a Remote Team is a course introduces team leaders to strategies to manage a remote team. Leading a remote team can be challenging but, with the right strategies, your team can work collaboratively and be productive, no matter where they are located. Psychologist Peter Quarry how leaders can ... read more
Interactive course with lessons, pre-test, and post-test
Managing a Midlife Crisis
Managing a Midlife Crisis is a course that provides helpful insights into midlife crises that many people face. Up to 1 in 5 people go through a difficult phase in their life, usually between the ages of 40 and 55. They feel frustrated or unhappy with life, restless for a change and unsure how to mo... read more
Interactive course with lessons, pre-test, and post-test
Overcoming Loneliness
Overcoming Loneliness is a helpful course is about loneliness and how to overcome it. Psychologist Peter Quarry explains that loneliness is bad for our physical and mental health. It can increase the risk of heart disease, stroke, depression, and even dementia. The US Surgeon General has declared lo... read more
Interactive course with lessons, pre-test, and post-test
Prioritizing My Mental Health
Prioritizing My Mental Health is an essential course for everyone. Mental health is emotional, psychological and social health - thoughts, behaviors and feelings. Caring for our mental health is just as important as caring for our physical health. When we are mentally healthy we are able to respond ... read more
Interactive course with lessons, pre-test, and post-test
Report Writing Made Simple
Report Writing Made Simple is a practical course explaining what goes into a report to make it effective. It is a specific form of writing - clear, accurate information presented in a well-organized structure. Reports investigate and analyze problems and propose solutions. They also provide a histor... read more
Interactive course with lessons, pre-test, and post-test
Responding to Microaggression
Responding to Microaggression is a powerful course and essential for maintaining a psychologically safe workplace. Microaggressions are comments or actions that put-down, belittle or criticize a person's appearance or identity - such as their body shape, age, gender, sexual orientation, race, ethnic... read more
Interactive course with lessons, pre-test, and post-test
Reviving Your Motivation
Reviving Your Motivation is a great course to reboot yourself when you lose interest, or feel stuck or negative. Everyone likes to find meaning in the things they do. We have natural impulses to learn new skills and to take on challenging tasks. However, even the most motivated person can feel unmot... read more
Interactive course with lessons, pre-test, and post-test
Running a Fast Meeting
Run a Fast Meeting is a practical course with skills to become an efficient leader of meetings. Running fast energetic meetings that get business done efficiently will motivate everyone. According to Forbes magazine up to 55 million business meetings (face-to-face and online) happen every day, and a... read more
Interactive course with lessons, pre-test, and post-test
Trends Shaping Our Future at Work
Trends Shaping Our Future at Work is a course providing a powerful snapshot of what lies ahead. Astounding technological advancements are shaping the trajectory of future work, transforming how we collaborate, communicate, and innovate in professional situations and environments. In this course psyc... read more
Interactive course with lessons, pre-test, and post-test
Understanding Depression
Understanding Depression is a course that provides helpful information for anyone impacted or close to someone impacted by depression. Depression is a common but serious mood disorder. It causes severe symptoms that affect how a person thinks and feels, and how they handle everyday activities, such ... read more
Interactive course with lessons, pre-test, and post-test
Understanding Gen Z
Understanding Gen Z is a course that provides insight into those born between 1996 and 2010. They have lived their entire lives fully connected digitally and their identity has been shaped by the digital age and a volatile global environment. Understanding their motivations is important for managers... read more
Interactive course with lessons, pre-test, and post-test
Being Aware of Common Mental Health Issues
Mental illness affects how people think, feel and behave in their daily lives. Being aware of common mental health issues is a crucial first step which makes it possible for you to recognize early signs. If someone you know is experiencing mental health issues show empathy. Offer help and encouragem... read more
Interactive course with lessons, pre-test, and post-test
Effective Time Management Strategies
Effective time management is more than to-do lists or cramming more tasks into your day. It is prioritizing what matters most and using practical strategies and techniques to take control of and manage your time, so you focus on your priorities and complete what you have to do. In this course psycho... read more
Interactive course with lessons, pre-test, and post-test
Lead with Purpose - Inspiring Action with Why
When people understand the reason behind a task or change, they connect more deeply, engage more fully, and commit more confidently. Rather than relying on authority alone, purpose-driven leaders spark motivation, build trust, and inspire others to take ownership and embrace change. Effective leader... read more
Interactive course with lessons, pre-test, and post-test
Managing Conflicts of Interest
Conflicts of interest can compromise decisions, damage reputations, and erode trust. This practical course, presented by psychologist Eve Ash, explores how personal, financial, and external influences can clash with professional responsibilities. You'll learn to recognize both financial and nonfinan... read more
Interactive course with lessons, pre-test, and post-test
Motivate Your Team with Career Conversations
A career conversation is more than just a check-in. It is a powerful opportunity to engage your team, explore their ambitions, and align individual goals with the direction of your organization. In this motivating course, psychologist Eve Ash explains how to make career conversations meaningful, str... read more
Interactive course with lessons, pre-test, and post-test
Pay Attention to Detail and Accuracy
Paying attention to detail is a vital skill that boosts work quality, shows professionalism, and supports a culture of excellence. It's about being thorough and precise, whether writing reports, following instructions, checking layouts, setting up equipment, or organizing a workspace. This course pr... read more
Interactive course with lessons, pre-test, and post-test
Protecting Data and Sensitive Information at Work
An organization's data is a valuable asset that needs to be protected from unauthorized access by competitors, cybercriminals, or any unverified third party. It is important to have strict policies around sensitive information. Know who can access it, and follow the proper steps for sharing it. This... read more
Interactive course with lessons, pre-test, and post-test
Respecting a Professional Code of Conduct
A professional Code of Conduct is more than a set of rules, it's a foundation for ethical behavior, respectful interactions, and a trustworthy workplace culture. It outlines what's expected from everyone in the organization, guiding people to act with honesty, fairness, and responsibility. When ever... read more
Interactive course with lessons, pre-test, and post-test
Team Ground Rules For Effective Collaboration
Great teams don't just happen - they're built on trust, respect, and a clear understanding of how to work together. That's where Team Ground Rules come in. These are not just rules, they're shared agreements that define how people will interact, communicate, and contribute. In this practical and eng... read more
Interactive course with lessons, pre-test, and post-test
Understanding and Respecting Compliance
Compliance isn't just about rules, it's about creating a safe, fair, and ethical workplace where everyone can thrive. When people understand and respect compliance, they contribute to a culture of trust, accountability, and innovation. In this insightful course, psychologist Eve Ash explains what co... read more
Interactive course with lessons, pre-test, and post-test
How to Build Your Self-Confidence
Self-confidence can be learned, and it makes a powerful difference. In this motivating course, psychologist Peter Quarry shares practical ways to boost your confidence and believe in yourself more fully.Confidence helps you face challenges, speak up, and bounce back from setbacks. It improves your m... read more
Interactive course with lessons, pre-test, and post-test
How to Challenge Fake News
Fake news is everywhere and it spreads fast, especially on social media. Whether it's a mistake or a deliberate attempt to mislead, fake news can cause real harm. That's why we all have a role to play in identifying and challenging it. In this eye-opening course, psychologist Peter Quarry explains h... read more
Interactive course with lessons, pre-test, and post-test
How to Confront Someone
Confronting someone at work doesn't have to be aggressive or uncomfortable. It's about addressing a specific issue or behavior directly and professionally. This course, featuring psychologist Peter Quarry, offers practical advice and proven strategies to help you speak up calmly, express your concer... read more
Interactive course with lessons, pre-test, and post-test
How to Deal with Extreme Views
Extreme opinions can show up in any workplace, and knowing how to respond makes all the difference.This course, featuring insights from psychologist Peter Quarry, gives you practical tools to handle difficult conversations with calm, respect, and clear boundaries. You'll learn how to be proactive ab... read more
Interactive course with lessons, pre-test, and post-test
How to Delegate Successfully
Delegation is more than just handing over tasks - it's about empowering others, building skills, and creating a more efficient and collaborative team. In this course, psychologist Peter Quarry explains how to delegate successfully by choosing the right people for the right responsibilities, setting ... read more
Interactive course with lessons, pre-test, and post-test
How to Do Well at Job Interviews
A great interview is a two-way conversation. Itt's not just about answering questions, but also about showing who you are and finding out if the job is right for you. In this course, psychologist Peter Quarry shares practical tips to help you feel prepared, confident, and engaged. Learn how to make ... read more
Interactive course with lessons, pre-test, and post-test
How to Negotiate Successfully
Negotiation shapes the outcomes of everyday interactions at work. This course shows you how to reach agreements that benefit everyone by building trust and resolving differences. Psychologist Peter Quarry explains how to prepare effectively, start negotiations confidently, collaborate, and pause whe... read more
Interactive course with lessons, pre-test, and post-test
How to Build Your Reputation and Sell Yourself
Your reputation is one of your most powerful career assets. It shapes how others see you, builds trust, and influences opportunities. In this practical course, psychologist Peter Quarry explains how to build a strong, credible reputation and confidently sell yourself and your ideas. It's not about b... read more
Interactive course with lessons, pre-test, and post-test
I Have to Give Someone Feedback
Giving feedback can be difficult, especially when it's directed at a colleague or manager, but it's a skill you can develop with the right approach. In this course, psychologist Peter Quarry explains how to prepare beforehand, give specific and balanced feedback, listen carefully during the conversa... read more
Interactive course with lessons, pre-test, and post-test
Leading with Integrity
Discover why integrity is essential for effective leadership, how it inspires ethical behavior in others, and what you can do to become the kind of leader people truly respect. This short, powerful course shows how leading with integrity builds trust, strengthens teams, and drives real results. With... read more
Interactive course with lessons, pre-test, and post-test
New Manager - First Team Meeting
Your first team meeting as a new manager is a great opportunity to start building trust and setting clear expectations. It's your chance to engage the team, establish your credibility, and show that you're open, inclusive, and ready to collaborate. This short course, featuring psychologist Peter Qua... read more
Interactive course with lessons, pre-test, and post-test
New Manager - Meet With Your Staff 1:1
One-on-one meetings are a vital first step for new managers to build strong working relationships. These early conversations help you understand each team member's goals, challenges, and communication preferences, and show that you're ready to support their success. In this course, psychologist Pete... read more
Interactive course with lessons, pre-test, and post-test
Planning Performance - Set Goals and Build Strengths
Effective performance planning gives your team clarity, direction, and motivation. It's about setting meaningful goals, building on individual strengths, and agreeing on a practical action plan. In this course, psychologist Peter Quarry shares simple, effective strategies to help managers plan perfo... read more
Interactive course with lessons, pre-test, and post-test
Recruiting Effective Managers
Selecting the right manager is one of the toughest and most important decisions an organization can make. Research shows that 82% of businesses fail to hire the right manager, leading to costly setbacks and poor team performance. In this course, psychologist Peter Quarry shares practical strategies ... read more
Interactive course with lessons, pre-test, and post-test
Surviving Chronic Stress
Chronic stress is more than everyday pressure - it's a constant, ongoing strain that can damage your physical and mental health if left unchecked. Unlike short-term stress, it doesn't ease on its own and builds up over time. In this course, psychologist Peter Quarry explains how to recognize the sig... read more
Interactive course with lessons, pre-test, and post-test
Tips for Managing a Dysfunctional Team
When a team isn't working well together, productivity drops and morale suffers. Dysfunctional teams often struggle with poor communication, low trust, unclear roles, and unresolved conflict. In this course, psychologist Peter Quarry helps you recognize the warning signs and take practical steps to t... read more
Interactive course with lessons, pre-test, and post-test
Understanding Ableism
Ableism is a form of discrimination that marginalizes people with disabilities, chronic illness, mental health conditions, or neurodivergent traits such as ADHD or dyslexia. It can lead to stereotyping, exclusion, and unequal treatment, and at its worst, bullying or abuse. Ableism often goes unrecog... read more
Interactive course with lessons, pre-test, and post-test
Understanding and Dealing with Panic Attacks
A panic attack is a sudden and overwhelming surge of anxiety that can feel terrifying, yet it isn't life-threatening. Common physical symptoms include a racing heart, shortness of breath, dizziness, and a sense of losing control. Panic attacks can affect anyone, no matter how strong or resilient the... read more
Interactive course with lessons, pre-test, and post-test