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Be a Forward Thinker
Be a Forward Thinker is a course teaching an essential for business and personal success. Forward thinkers go against the natural tendency to be conservative or maintain the status quo. They are not fixed on the past but move forward with vision and conviction. They take a structured and systematic ... read more
New Release
Interactive course with lessons, pre-test, and post-test
Breaking your Digital Addiction
50% of people complain they've become addicted to their mobile device. Behavioral expert, Peter Quarry, shows how to bust digital addiction through reducing screen time, switching devices off (go and walk that dog without the phone!) and setting yourself challenging goals that in essence create heal... read more
New Release
Interactive course with lessons, pre-test, and post-test
CALM Yourself in 4 Steps
CALM Yourself in 4 Steps is a course that explains how to manage anxiety and stress at work and in your life. Feeling stressed or anxious can weaken us physically and emotionally, and it can be contagious. It is important to acknowledge stress when you experience it. It may be your feelings about an... read more
New Release
Interactive course with lessons, pre-test, and post-test
Dealing with an Incompetent Manager
When things continually go wrong, it may be tempting to blame an incompetent manager. Before labelling your manager as incompetent, behavioral expert Peter Quarry suggests getting a realistic and independent appraisal of what’s going on. It may be a difference of working styles, or even a personalit... read more
New Release
Interactive course with lessons, pre-test, and post-test
Manage Change Effectively
Manage Change Effectively is a course designed to make sure change is implemented smoothly and effectively. Managing change is an important skill that people throughout an organization need to add to their resumes. Change sometimes happens for reasons out of our control and sometimes we can plan a c... read more
New Release
Interactive course with lessons, pre-test, and post-test
SNAP out of it!
SNAP out of it! that explains how we can all have bad or frustrating days, and get upset or feel overwhelmed. Dealing with difficult relationships (peers, managers, clients); missing deadlines; finding it hard to stay on task; questioning your value, skills or expertise; feeling demotivated all th... read more
New Release
Interactive course with lessons, pre-test, and post-test
Handling a Complainer
Working with complainers can be really draining. In this course, psychology expert Peter Quarry, provides practical tips for handling complainers which include acknowledging their concerns and offering positive suggestions, and if that fails, a strategy that may surprise you. Showing empathy and put... read more
New Release
Interactive course with lessons, pre-test, and post-test
Reach Your Potential
Reach Your Potential is a course designed for everyone at any level. People can expect multiple jobs in their lifetime, and a career path that is anything but a straight line to the top. What is important is to find ways to reach your potential. In this course psychologist Peter Quarry invites you t... read more
New Release
Interactive course with lessons, pre-test, and post-test
Remembering Names
Remembering Names is a course to help everyone who struggles to remember names, especially if they are constantly meeting new people. It's embarrassing to forget names when you have just been introduced. It's easy to forget people's names when you are busy and distracted. But names are important. Re... read more
New Release
Interactive course with lessons, pre-test, and post-test
Surviving an Unreliable Colleague
Behavioral expert, Peter Quarry, knows what unreliability in a colleague can be like. He suggests first explaining to them why their behavior causes problems. If this fails, you can try appealing to their personal brand and their desire to look good, by getting them to make promises in front of othe... read more
New Release
Interactive course with lessons, pre-test, and post-test
Managing Your own Anger
Being angry can become a self-destructive habit, causing anxiety and high blood pressure. In this video/ course, psychology expert Peter Quarry explains a healthier way to manage anger is realizing that it is a form of energy. This energy is much better funneled into creative projects, planning to d... read more
New Release
Interactive course with lessons, pre-test, and post-test
The Psychology of Getting Fit
The Psychology of Getting Fit is a course designed to help you adopt a positive mindset for personal fitness. Being fit is not only about physical health. The mind and the body are connected, and getting physically fit helps us stay mentally fit too. Getting fit reduces our risk of serious illness s... read more
New Release
Interactive course with lessons, pre-test, and post-test
Overcoming Low Self-Esteem
Low self-esteem is a state of mind caused by many factors, and it can badly affect productivity and careers. Psychology expert, Peter Quarry believes triggers for low self-esteem can be avoided by identifying the things you do well each day, building a self-esteem file for collecting evidence of you... read more
New Release
Interactive course with lessons, pre-test, and post-test
The Psychology of Losing Weight
The Psychology of Losing Weight is a course to help motivate you to eat healthily and manage your weight loss carefully. Losing weight can be difficult, but it can be achieved if you take a sustainable, positive, mindful approach to your eating habits. Doing exercise is an important part of losing w... read more
New Release
Interactive course with lessons, pre-test, and post-test
A Guide to Whistleblowing
Blowing the whistle on unethical or illegal practices is a tough decision to make. In this course, psychology expert Peter Quarry, explores how your values and integrity may be compromised by what you’ve seen. You may be fearing the consequences. If considering whistleblowing, you will learn to ask ... read more
New Release
Interactive course with lessons, pre-test, and post-test
Working with a Moody Person
Working with a Moody Person is a course designed to help you deal with a moody person. Moody people certainly impact the work environment- usually for the worse! A moody person's emotions change often and without warning. They can be sullen or unfriendly one minute and friendly and chatty the next. ... read more
New Release
Interactive course with lessons, pre-test, and post-test
What to do if Stressed
In this video/course, Peter Quarry, behavioral expert, provides strategies to help you calm yourself and regain control if you are becoming stressed at work. The pressure on us all to achieve results can result in feelings of stress and being overwhelmed. Peter suggests calming your brain through a ... read more
New Release
Interactive course with lessons, pre-test, and post-test
Write a Business Plan
Write a Business Plan is a simple course to help you get started with your business plan. A business plan is a written document describing an organization's core business activities, objectives, and plans to achieve its goals. Your business plan should outline your goals for your business, and how y... read more
New Release
Interactive course with lessons, pre-test, and post-test
Be a HERO
2 minutes to success series
There are four ingredients that add up to becoming a HERO in the workplace. Psychologist Eve Ash takes us through the necessary qualities of being Honest (someone who says what they think, gives feedback and honest criticism) and Ethical (does the right thing for the team, the organization and the c... read more
Be a HERO in the COVID era
Be a Hero in the COVID era is a universal course covering the four ingredients that add up to becoming a HERO in the workplace, especially needed in crisis times like a pandemic. Psychologist Eve Ash explains the necessary qualities of being Honest, Ethical, Respectful and Optimistic. Once this cour... read more
Interactive course with lessons, pre-test, and post-test
Take PRIDE in your work during the COVID era
Take PRIDE in your work during the COVID era is a course with a strong message about the quality of our work remaining high and continuously improving. Psychologist Eve Ash explores taking pride in delivering excellence, ensuring you stand out and succeed, rather than falling into a mindless routine... read more
Interactive course with lessons, pre-test, and post-test
Take PRIDE in your work
Psychologist Eve Ash asks: are you proud of what you do, or are you falling back on a mindless routine? Aim for the very highest – Personal Responsibility In Delivering Excellence. PRIDE is the fantastic feeling you get when youve gone that one extra step in striving for your best. People notice!Pr... read more
New Release
DVD style course with completion certificate only
ADAPT to change
ADAPT to Change is designed to help learners confronted with challenging changes to use a positive attitude and strategy to adapt and thrive. Once this is completed you will have learned to ADAPT to help make difficulties easier to manage. In this video, psychologist Eve Ash showed that practicing s... read more
Interactive course with lessons, pre-test, and post-test
Be a GEM
Be a GEM is designed to help learners develop three key leadership qualities that will strengthen any team and build respect for the 'GEM'. While GEMS are all too rare in our working lives, we very quickly know them when we see them. Psychologist Eve Ash explains how you can be a GEM in the workplac... read more
Interactive course with lessons, pre-test, and post-test
KEEP Promises
KEEP Promises teaches learners to be develop four KEEP skills that everyone relies on. There is something reassuring about a person who KEEPs promises. Psychologist Eve Ash explores this special personality everyone admires: Keen, Explicit, Efficient and Proud. Once this video/course is completed yo... read more
Interactive course with lessons, pre-test, and post-test
LEAD with Empathy
LEAD with Empathy will help all leaders to focus on four core leadership soft skills. Great leaders listen, they have empathy, they ask questions and they give clear direction. Psychologist Eve Ash outlines the ways leaders can learn how to LEAD. Once this video is completed you will have learned to... read more
Interactive course with lessons, pre-test, and post-test
PLAN to Succeed
PLAN to Succeed helps us enjoy a plan coming together. Psychologist Eve Ash shows how when you PLAN, you have every chance of succeeding. Once this video is completed you will have learned that a PLAN consists of picturing the problem or goal to be achieved and constructing the steps and pathways re... read more
Interactive course with lessons, pre-test, and post-test
SWOT Boost your Profile
SWOT Boost your Profile is designed to help you with your public profile and career trajectory by applying SWOT thinking to yourself. Eve Ash discusses how to utilize your strengths, weaknesses, opportunities and threats to improve your career and life options. Once this video is completed you will ... read more
Interactive course with lessons, pre-test, and post-test
Project Management SWOT
Project Management SWOT assist project managers and teams to give their projects a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis. It is especially helpful if you have an objective, a decision or question you want to answer or when your busi... read more
Interactive course with lessons, pre-test, and post-test
GOALS to Results
GOALS to Results is designed to help learners to achieve desired results with the GOALS formula. Goals are what you see in the distance, what youre aiming for. The problem with setting goals is that sometimes they seem unattainable or overwhelmingly large. Psychologist Eve Ash explains how to gener... read more
Interactive course with lessons, pre-test, and post-test
BUILD Relationships
BUILD Relationships provides a clear process, BUILD, for establishing positive relationships for a successful sale, a collaborative team or a productive business. Building relationships is at the heart of everything we do, according to psychologist Eve Ash. There is more pleasure and value to be fou... read more
Interactive course with lessons, pre-test, and post-test
MIND over Mood
Mind over Mood will help you understand how to control your moods and switch to positive constructive thinking. Psychologist Eve Ash explains how to change, what she calls, the Negative Land of W (Wishing, Whining and Wasting Time) to the Positive: Wanting to Achieve, Willing to Learn and Working Ef... read more
Interactive course with lessons, pre-test, and post-test
CLEAR Service
CLEAR Service is for everyone as we are all providing service to our teams, our clients and our managers. It can be challenging when youre called on to deal with issues that erupt. Sometimes youre mopping up after other peoples mistakes, or youre faced with having to devise a solution on the spo... read more
Interactive course with lessons, pre-test, and post-test
IDEA to REALITY
IDEA to Reality is designed to help learners develop realistic plans for their ideas, and move through steps to successfully make the idea a reality. Turning ideas into reality can be challenging. That's where IDEA comes in: Identifying, Designing, Executing and Assessing your concept. Once this pro... read more
Interactive course with lessons, pre-test, and post-test
Answer Tough Interview Questions
Answer Tough Interview Questions is a video that prepares you for challenging interview questions. A job interview is always nerve-wracking, no matter how many times you’ve done this. In this course, psychology expert Peter Quarry offers ways to address tough questions during job interviews, positiv... read more
Interactive course with lessons, pre-test, and post-test
Ask Behavioral Interview Questions
Ask Behavioral Interview Questions is a program to develop skills for asking behavioral questions to find out how a candidate copes in particular situations. The interviewer explores how the candidate dealt with problems in the past as a guide to how they’ll handle challenges in the new job. The Ask... read more
Interactive course with lessons, pre-test, and post-test
Avoid a Project Managers Nightmare
Avoid a Project Manager's Nightmare is a program that explores how a project manager is entrusted with numerous responsibilities including delivering the job on time and within budget. Behavioral expert Peter Quarry offers useful suggestions and simple strategies to ensure the project does not becom... read more
Interactive course with lessons, pre-test, and post-test
Be an Outstanding Listener
Be an Outstanding Listener is a program that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especi... read more
Interactive course with lessons, pre-test, and post-test
Be Assertive with your Boss
Be Assertive with Your Boss is a program that will help anyone develop assertive skills to handle a situation when your boss asks you for more, and you are already overloaded and feel you can't say no. Psychology expert Peter Quarry recommends that you can say no without damaging your relationship. ... read more
Interactive course with lessons, pre-test, and post-test
Be More Decisive
Be More Decisive is a program that helps people who feel they are not good at making decisions, or lack confidence in their judgement. They may tend to over-analyze everything leading to procrastination. Psychology expert Peter Quarry believes it’s a matter of learning to act, rather than hanging ba... read more
Interactive course with lessons, pre-test, and post-test
Build Support for your Proposal
Build Support for your Proposal is a program that explains how to get your ideas to gain traction and support. It’s rare for a proposal to be put forward and immediately given the green light. You usually need to build support for your ideas and your proposal. Peter Quarry explains how this can be d... read more
Interactive course with lessons, pre-test, and post-test
Build Trust and Credibility
Build Trust and Credibility is a program designed to help people build their trust and credibility – the jewels of increasing value in these opinionated, conflicted times. They are best demonstrated by a persons expertise, consistency, reliability and ethical behaviors. Build Trust and Credibility ... read more
Interactive course with lessons, pre-test, and post-test
Call out inappropriate behavior
Call Out Inappropriate Behavior is a program that raises awareness of a range of inappropriate behaviors that remarkably some people still think they can get away, for example being rude or harassing another person. In this course, psychology expert Peter Quarry offers invaluable tips for calling ou... read more
Interactive course with lessons, pre-test, and post-test
Develop tolerance and respect
Develop Tolerance and Respect is a program to help learners respect and accept other people’s opinions, behaviors, preferences, even when you don’t agree with them. Peter Quarry, behavioral expert, explains how tolerance and respect can be developed. Develop Tolerance and Respect is a program to hel... read more
Interactive course with lessons, pre-test, and post-test
Encourage your champions
Encourage your Champions is a program desined to help team leaders and managers empower the enthusiastic staff who want to improve wherever they are. As behavioral expert Peter Quarry explains, workplace champions are not only born, they can be made! Encourage your Champions is a program that shows ... read more
Interactive course with lessons, pre-test, and post-test
Engage with Clients Virtually
Engage with Clients Virtually is a program designed to improve your dealings with clients online and in the virtual space by adopting simple strategies recommended by behavioral expert, Peter Quarry. Learn seven easy ways to immediately improve your approach to online clients and customers. Engage w... read more
Interactive course with lessons, pre-test, and post-test
Exceed Service Expectations
Exceed Service Expectations is a program where you will learn to deliver brilliant customer service. Peter Quarry, psychology expert, provides some simple strategies for giving outstanding customer service and get glowing reviews in return. Exceed Service Expectations is a program that encourages le... read more
Interactive course with lessons, pre-test, and post-test
Get ready to be a new manager
Get Ready to be a New Manager is a program to help any new manager feel less daunted by their managerial tasks, by building confidence and skills using four essential strategies for effective management. Get Ready to be a New Manager will help learners consider their leadership role and strive to be... read more
Interactive course with lessons, pre-test, and post-test
How to develop optimism
How to Develop Optimism is a simple program that shows how optimism is a skill you can learn and how you can benefit in your relationships, your work and your health. Psychology expert Peter Quarry describes the considerable difference you make to your life once you choose to view events optimistica... read more
Interactive course with lessons, pre-test, and post-test
How to study effectively
How to Study Effectively is a program to change studying from being considered painful and something to avoid, to being a positive experience. In this course, psychology expert Peter Quarry, shares excellent tips for putting in the effort and being rewarded as a result. How to Study Effectively is a... read more
Interactive course with lessons, pre-test, and post-test
Implement reverse mentoring
Implement Reverse Mentoring is a program that explains a powerful way to help people develop – reverse mentoring. It’s a way for younger colleagues to share ideas and knowledge with older counterparts and has been around for many years, but its uptake is still slow. It is a proven way for different ... read more
Interactive course with lessons, pre-test, and post-test
Lead productive online meetings
Lead Productive Online Meetings will appeal to the increasing number of people working from home or in scattered locations. New technologies have made online meetings more feasible, but they require fresh approaches. In this course, psychology expert Peter Quarry provides helpful tips about making v... read more
Interactive course with lessons, pre-test, and post-test
Learn to set boundaries
Learn to Set Boundaries will be an ideal program for anyone being asked to do more and more with less. It’s not unusual to feel discomfort, resentment, guilt or inadequacy when someone (often a manager) asks you to do something that is either not your responsibility or just feels out of your league.... read more
Interactive course with lessons, pre-test, and post-test
Learn to worry less
Learn to Worry Less is a program which acknowledges we are inundated with worry, but shows we can learn to manage it even in unpredictable times. Learn to Worry Less is a program in which psychology expert Peter Quarry shows simple strategies to break your worry cycle through recognizing the trigger... read more
Interactive course with lessons, pre-test, and post-test
Make the world a better place
Make the World a Better Place explores what we can do despite the many environmental crises – climate change, bush fires, earthquakes, pollution, hurricanes and tornados, tsunamis and floods – as well as famine, poverty, violence, anger, a pandemic and lots of disrespect and intolerance. In this pro... read more
Interactive course with lessons, pre-test, and post-test
Motivate a co-worker
Motivate a Co-worker Despite the plethora of good advice for motivating teams, there is always someone who isn’t performing well and/or holding back the others. Peter Quarry, psychology expert, recommends not waiting for management to rectify the issue, but instead engaging those people. Motivate a ... read more
Interactive course with lessons, pre-test, and post-test
Motivate through storytelling
Motivate through Storytelling is a program to help you liven up your presentations and team using truthful storytelling techniques – they are more memorable than lots of dry facts. Motivate through Storytelling is a program in which psychology expert Peter Quarry explains how important storytelling ... read more
Interactive course with lessons, pre-test, and post-test
Overcome a knockback
Overcome a Knockback is a program explaining how knockbacks handled correctly, can be useful guides to achieving what we want. Whether it’s a rejected job application, a project proposal or an idea that you floated at a meeting, knockbacks can be hard to overcome. Overcome a Knockback shows how knoc... read more
Interactive course with lessons, pre-test, and post-test
Overcome a Writing Block
Overcome a Writing Block is a video addressing a common problem of writers block. For many of us, its fear of staring at a blank page and wondering what to say. In this video, behavioral expert Peter Quarry explains how to overcome a writing block.Overcome a Writing Block is a video, in which yo... read more
Interactive course with lessons, pre-test, and post-test
Overcome anxiety
Overcome Anxiety will help people feel normal, given 1 in 4 people now experience anxiety more frequently. In this program, learners will discover that anxiety includes symptoms like a racing heart, a desire to withdraw socially, excessive worrying, even panic attacks. Overcome Anxiety is a timely p... read more
Interactive course with lessons, pre-test, and post-test
Overcome insomnia
Overcome Insomnia is a video that will help the estimated 30% of people who have trouble with how well or how much they are sleeping. While everyones sleep hours differ, we all need sufficient deep and rapid eye movement (REM) sleep to be physically, emotionally and mentally healthy.Overcome Insomn... read more
Interactive course with lessons, pre-test, and post-test
Present Online with Impact
Present Online with Impact is an essential skill given the increasing number of virtual meetings. In this program, behavioral expert Peter Quarry shows you how to ensure your presentation is delivered with impact. Present Online with Impact is a short but effective program in which you will learn va... read more
Interactive course with lessons, pre-test, and post-test
Recover from My Mistake
Recover from my Mistake is a video to help anyone feeling bad about a making a mistake, to stop wasting time beating yourself up about it, and learn to recover gracefully and thrive. We all make mistakes and can recover, and learn from them, as Peter Quarry, behavioral expert explains.Recover from m... read more
Interactive course with lessons, pre-test, and post-test
Respect Privacy and Confidentiality
Respect Privacy and Confidentiality - a video covering key issues so everyone at work learns to observe, protect and respect privacy and confidentiality. There is a great deal at stake when privacy or confidentiality are breached, namely loss of trust, committing an offence or destroying reputations... read more
Interactive course with lessons, pre-test, and post-test
Solve Problems in 4 Steps
Solve Problems in 4 Steps is a step by step easily-remebered program providing learners with essential problem-solving skills. In this video, behavioral expert Peter Quarry shows you how to solve problems effecctively. Solve Problems in 4 Steps is a video showing that no matter how complex a problem... read more
Interactive course with lessons, pre-test, and post-test
Stop 4 Time Wasters
Stop 4 Time Wasters is a video that helps us recognize our own time wasting behaviors mistakes. We all feel overloaded on occasion, but this doesnt mean we cant be more efficient in our use of time. This video helsps learners identify strategies to overcome their time wasting habits.Stop 4 Time Wa... read more
Interactive course with lessons, pre-test, and post-test
Survive a Personal Crisis
Survive a Personal Crisis is an important program for anyone facing death of a loved one, illness, relationship breakdown, financial loss or trauma. Each can deeply affect your ability to work. During times of personal crisis, Peter Quarry suggests that we realize it is normal to experience strong e... read more
Interactive course with lessons, pre-test, and post-test
Survive Uncertainty and Fear
Survive Uncertainty and Fear is a program that helps people understand feelings of uncertainty and fear, especially with the pandemic and its domino effect on global economies, job losses, health issues and a stream of bad news. This program helps people to manage their fear and concern. Survive Unc... read more
Interactive course with lessons, pre-test, and post-test
Transform into a Star Leader
Transform into a Star Leader is a video to help you transform into a confident but humble star leader who really moves the team forward. Star leaders embody healthy contradictions, but as Peter Quarry explains, these are great for inspiring the team. Transform into a Star Leader is a video designed ... read more
Interactive course with lessons, pre-test, and post-test
Work from Home Productively
Work from Home Productively is a video providing invaluable tips for making the most of working from home, whether by choice or necessity. Many employees already work offsite, while others have since discovered they prefer it! But meeting your company targets and deadlines can be challenging from ho... read more
Interactive course with lessons, pre-test, and post-test
Be BRAVE at Work
Be BRAVE at Work is a short course providing a framework for being courageous at work. The five key attributes are presented by psychologist Eve Ash, using the acronym BRAVE. You need to be Bold, Resilient, Agile, Vigilant and Enterprising. In this course Eve Ash explains that, when we are BRAVE at ... read more
Interactive course with lessons, pre-test, and post-test
Call to Action - CTA
Call to Action (CTA) is a course that simply explains how a phrase or even a single word can be used to prompt an immediate response in people who hear or read it. Every day, we see or hear Calls to Action (CTAs). They are used often in advertising, sales and marketing, but also in political campaig... read more
Interactive course with lessons, pre-test, and post-test
CARE in a Meaningful Way
CARE in a Meaningful Way Care is an ideal short course for service providers, team members and new starters. A person who cares is polite, considerate, patient and understanding. They go out of their way to make others feel valued, or to feel more confident in themselves. They are sensitive to how o... read more
Interactive course with lessons, pre-test, and post-test
FACTS Have Impact
FACTS Have Impact is a course covering a five key ways to ensure you make powerful, professional and impactful presentations and decisions. In this course, psychologist Eve Ash explains how to get your FACTS right. When you have a goal you want to achieve - such as building support, making a group d... read more
Interactive course with lessons, pre-test, and post-test
FAIR Culture
FAIR Culture is a course that explains the four key attributes for all team members to ensure everyone is friendly, accepting, impartial and respectful. All workplaces have a culture that shapes how things get done, how people interact and engage with each other, and what is appropriate and acceptab... read more
Interactive course with lessons, pre-test, and post-test
GIVE for Good
GIVE for Good that explains the power of giving at work and in life. Giving to others boosts how we feel and contributes to our own wellbeing. Most people would agree that it is good to give something freely, without expecting anything in return. Research has shown that giving to others can help cre... read more
Interactive course with lessons, pre-test, and post-test
HEAL for Collaboration
Heal for Collaboration is an ideal course for teams to ensure productive open relationships. In any workplace there is the potential for disagreement, conflict and misunderstandings. Finding efficient ways of working, building a fair and inclusive culture, creating opportunities for learning and gro... read more
Interactive course with lessons, pre-test, and post-test
JOLT- Jump Out of Lazy Thinking
JOLT – Jump Out of Lazy Thinking is a course to help people get motivated right now. We all feel lazy at times, sometimes unwilling to make an effort or to expend energy. It is a form of procrastination and it's generally the symptom and not the problem. When people get stuck in lazy thinking it may... read more
Interactive course with lessons, pre-test, and post-test
KISS - Keep it Short and Simple
KISS - Keep it Short and Simple is a course designed to encourage people to be more persuasive in their written and verbal communications by sticking to the KISS principle. Don't bombard people with facts, details and explanations. Don't get caught in information overload. Less is more. In this cour... read more
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KPIs are SMART Targets
KPIs are SMART Targets is a course that explains Key Performance Indicators (KPIs) which are well-established in the world of business. They are outcomes-based statements of progress towards stated goals. While KPIs are used to assess the corporate strategies and operational activities of a business... read more
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OPEN Mind OPEN Attitude
OPEN Mind OPEN Attitude is a short course designed to help everyone collaborate and work well with each other by having an open mind and attitude. Sometimes being afraid makes us closed or defensive. We need to explore how to be OPEN, so we learn and grow. An OPEN mind and an OPEN attitude allows us... read more
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PEACE and Respect
PEACE and Respect is a course to help teams and individuals ensure a greater awareness and collaboration. This is especially important where teams comprise different temperaments and behaviors which can cause disagreements, resentment or stress. The presence of differences should not be our main foc... read more
Interactive course with lessons, pre-test, and post-test
PLUS Service Champion
PLUS Service Champion is a course outlining a PLUS approach excellent service. Good customer service means making sure that the needs of our customers' (internal and external) are met by providing timely, efficient service. In this course psychologist Eve Ash explains how being Proactive, Listening,... read more
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PRICE Mistakes as Opportunities
PRICE Mistakes as Opportunities is a simple course to learn to proactively manage mistakes without blame. We all make mistakes, that's how we learn. Mistakes teach us something we didn't know and what doesn't work. They help us to broaden our view of what success means. In this course psychologist E... read more
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PUSH for Results
PUSH for Results is a course explaining a four part strategy, PUSH, as a way to overcome obstacles and limits so we can reach our goals. It can be hard to move past obstacles and distractions but, by pushing ourselves a little bit further, giving it all we can, we can break through the barriers. Cha... read more
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ROI - Return on Investment
Return on investment (ROI) is a course that simply explains ROI as a financial metric that measures the probability of gaining a return from an investment. ROI is a ratio, usually expressed as a percentage. It compares the gain or loss from an investment relative to its cost. A high ROI means the ga... read more
Interactive course with lessons, pre-test, and post-test
SAFE in Emergencies
SAFE in Emergencies outlines a simple memorable strategy for an emergency or serious situation or event that happens unexpectedly and requires immediate action. Emergencies come in many forms and can happen at any time, affecting our lives in ways we don't predict or expect. If you prepare and plan ... read more
Interactive course with lessons, pre-test, and post-test
SHARP Presentations
SHARP Presentations is a course explaining a simple approach good presentations and communication which is clear and succinct. Sharp presenters and communicators connect with the audience to get their message across effectively, making it relevant and interesting to the target group, with key messag... read more
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SLA Service Level Agreement
SLA - Service Level Agreement is a timely course that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client. It identifies what has been agreed and the expected level of service and how service performance and stan... read more
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SWAP for Positive Communication
SWAP for Positive Communication is simple course that shows the connection between how we communicate and how we feel and impact those around us. Social interaction boosts our production of hormones and neuro-transmitters, and changes our body's chemistry and these chemical changes can last for much... read more
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UNITE Your Team
UNITE your Team is a course designed to help motivate a group of people to work together effectively. Differences of opinion and different ways of working can undermine unity and team success. Working together builds enthusiasm, familiarity and trust. It creates a sense of belonging and unity of pur... read more
Interactive course with lessons, pre-test, and post-test
