Be an Outstanding Listener

Preview this video

All format & pricing

About Handouts

About

Be an Outstanding Listener is a course that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especially important for service providers and managers.

Be an Outstanding Listener is a course in which behavioral expert Peter Quarry explains simple ways to become an outstanding listener. These are skills everyone can benefit from and improve their communication skills.

Pay full attention to what the other person is saying;
Use body language to reflect what's said, and observe theirs in turn;
Show support through empathy;
Ask open questions to investigate, and closed questions to summarize;

This is available as part of

2 Minutes To Success Series
A series of two minute microlearning videos from psychology experts with practical advice and techniques to help you tackle workplace problems and be more productive, less stressed, improve your image and regain control of your life. There are programs to deal with challenging people and situations,... read more
New Release
View details
2 Minutes To Success Series
A series of two minute microlearning videos from psychology experts with practical advice and techniques to help you tackle workplace problems and be more productive, less stressed, improve your image and regain control of your life. There are programs to deal with challenging people and situations,... read more
New Release
View details
Release Date
Jan 1, 2020
Video Running Time (minutes)
1:56
Course Length (minutes)
15
Course ID
2M2S28

Handouts

Description
Script

Only preview versions of handouts can be viewed without a license.