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Being surrounded by complainers is hard, but as Peter Quarry points out, theres ways to handle them. You can acknowledge what they're saying, showing empathy and putting forward positive solutions. If they persist, and especially if you work with them, they are best ignored as what they really seek is attention. When you don't react, theres no payoff.

The best methods for handling complainers, according to Peter Quarry are:

  • Show empathy.
  • Follow up with positive suggestions.
  • If complaints persist, especially from work colleagues, ignore the complainer.
  • Don't reward chronic complainers with attention.

This is available as part of

2 Minutes To Success Series
A series of two minute microlearning videos from psychology experts with practical advice and techniques to help you tackle workplace problems and be more productive, less stressed, improve your image and regain control of your life. There are programs to deal with challenging people and situations,... read more
New Release
Release Date
Jan 1, 2020
Video Running Time (minutes)
Featured Talent
Peter Quarry
Course ID