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BUILD Relationships provides a clear process, BUILD, for establishing positive relationships for a successful sale, a collaborative team or a productive business. Building relationships is at the heart of everything we do, according to psychologist Eve Ash. There is more pleasure and value to be found in relationships that are built from the ground up.

Once this video/course is completed you will have learned to implement the BUILD formula – begin with establishing rapport with the other person, understand whats important to them, initiate engaging communication, listen with an open mind and discover new qualities – in them and in yourself.

Learning Objectives

Build viable relationships implementing the BUILD formula:

  • Begin with building rapport
  • Understand whats important
  • Initiate engaging communication
  • Listen with an open mind
  • Discover new qualities in the other person and yourself

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.

This is available as part of

2 Minutes To Success Series
A series of two minute microlearning videos from psychology experts with practical advice and techniques to help you tackle workplace problems and be more productive, less stressed, improve your image and regain control of your life. There are programs to deal with challenging people and situations,... read more
Communication Skills
Service / Sales
Release Date
Jan 1, 2020
Video Running Time (minutes)
Course Length (minutes)
Seven Dimensions
Featured Talent
Eve Ash
Course ID



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