KPIs are SMART Targets

In this course you will learn about Key Performance Indicators (KPIs) which are outcomes-based statements of progress towards stated goals for individuals and businesses. They are often part of regular performance reviews. In this course psychologist Eve Ash outlines how short and long-term KPIs can be SMART: Specific, Measurable, Achievable, Relevant and Timely.

Learn how KPIs measure and assess goals, performance, initiatives and activities;
Discover how KPIs help track the progress and success of an individual, project, products, departments, strategies;
KPIs must be quantifiable and based on outcomes and are most useful when they are SMART targets;
Ensure KPIs are Specific - states exactly what the KPI is measuring;
Learn that KPIs are Measurable and assessed against a defined standard;
Recognize that KPIS must be Achievable and able to be delivered;
Ensure KPIs are Relevant to the organization's objectives;
Agree that KPIs are Timely and delivered within a set timeframe;