KPIs are SMART Targets

KPIs are SMART Targets is a course that explains Key Performance Indicators (KPIs) which are well-established in the world of business. They are outcomes-based statements of progress towards stated goals. While KPIs are used to assess the corporate strategies and operational activities of a business, individuals frequently have their own personal KPIs, as part of regular performance reviews. In this course psychologist Eve Ash outlines how short and long-term KPIs can be SMART: Specific, Measurable, Achievable, Relevant and Timely.

• Learn how KPIs measure and assess goals, performance, initiatives and activities
• Discover how KPIs help track the progress and success of an individual, project, products, departments, strategies
• KPIs must be quantifiable and based on outcomes and are most useful when they are SMART targets
• Ensure KPIs are Specific - states exactly what the KPI is measuring
• Learn that KPIs are Measurable and assessed against a defined standard; Recognize that KPIS must be Achievable and able to be delivered
• Ensure KPIs are Relevant to the organization's objectives; Agree that KPIs are Timely and delivered within a set timeframe

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.