Results: 1 - 12 of 59

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3 Inroads for Handling a Narcissist
Narcissists have become a hot topic. In an interview with Eve Ash, Peter Quarry provides useful and interesting information about dealing with these difficult personalities at work. He explains what narcissism is, its prevalence and where the term came from. Eve and Peter discuss narcissistic behavi... read more
New Release Interactive course with lessons, pre-test, and post-test
6 Ways to Prevent Sloppy Work
In this program, Psychologists Eve Ash and Peter Quarry, discuss why some sta­ff deliver substandard work and o­ffer practical solutions for managers to overcome the issue. Examples of sloppy work can include: slow or late completion of tasks, mistakes, taking shortcuts that can lead to safety, qual... read more
DVD style course with completion certificate only
6 Ways to Resolve Conflict
Learn six practical techniques to resolve conflict in the workplace and achieve effective results.
DVD style course with completion certificate only
7 Ways to Handle a Difficult Boss
Stop complaining and start working on solving the problem. Learn seven specific strategies to help with even the most challenging boss. Diagnose the Problem:  What is he or she doing?  What am I doing?  In what situation does this issue arise?  Validate with others
DVD style course with completion certificate only
Agreeing and Disagreeing
Learn to agree or disagree appropriately and use the first conditional to express possibilities. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional design by linguistics expert Dr. Fran Byrnes and Psychologist Eve Ash.  These 20 groundbreaking p... read more
DVD style course with completion certificate only
Arrogance and Humility
Some of the team must decrease arrogance and increase humility. Arrogance is easy to recognize in others, but seldom in oneself! Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and look at me beha... read more
Interactive course with lessons, pre-test, and post-test
Breaking Bullying
Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team, and takes a radical approach to bullying awareness. He challenges people to bully each other so they can discuss the feelings that arise. Some team members seem rather skilled at th... read more
Interactive course with lessons, pre-test, and post-test
Bullying & Harassment
Harassing and bullying behaviors represent the epitome of a difficult situation for any organization. Teach staff and teams on any level that harassment will not be tolerated, and utilize this program as a tool to discuss actions and consequences as well as prevention strategies. With this training,... read more
DVD style course with completion certificate only
Bullying Even at the Top
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Sadhana Smiles, Director, RealChange to explore some practical advice and strategies. Strategies for tackling bullying at the senior levels are essentials, says Sadhana Smiles. Interactive eLearning course This video prog... read more
Interactive course with lessons, pre-test, and post-test
Call out inappropriate behavior
Call Out Inappropriate Behavior is a program that raises awareness of a range of inappropriate behaviors that remarkably some people still think they can get away, for example being rude or harassing another person. In this course, psychology expert Peter Quarry offers invaluable tips for calling ou... read more
Interactive course with lessons, pre-test, and post-test
Coaching to Resolve Conflict
This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute.The three key coaching skills learned will ensure that conflict does not waste ... read more
DVD style course with completion certificate only
Conducting Successful Discipline Interviews
Many managers are confused by the di­fference between a discipline interview and a counselling or coaching session. Psychologist Peter Quarry explains the purpose of a discipline interview, when to conduct one and the involved practicalities. This program covers progressive disciplining, the role of... read more
DVD style course with completion certificate only