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6 Ways to Prevent Sloppy Work
In this program, Psychologists Eve Ash and Peter Quarry, discuss why some sta­ff deliver substandard work and o­ffer practical solutions for managers to overcome the issue. Examples of sloppy work can include: slow or late completion of tasks, mistakes, taking shortcuts that can lead to safety, qu... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
6 Ways to Resolve Conflict
Learn six practical techniques to resolve conflict in the workplace and achieve effective results. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
7 Ways to Handle a Difficult Boss
Stop complaining and start working on solving the problem. Learn seven specific strategies to help with even the most challenging boss. Diagnose the Problem:  What is he or she doing?  What am I doing?  In what situation does this issue arise?  Validate with others DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Agreeing and Disagreeing
Learn to agree or disagree appropriately and use the first conditional to express possibilities. Each video has five sections: Language Functions, Grammar, Idioms, Vocabulary, Pronunciation. 20 FUN ESL VIDEOS Shot on location in USA Learn English as it is REALLY spoken! Language and ... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Arrogance and Humility
Some of the team must decrease arrogance and increase humility. Arrogance is easy to recognize in others, but seldom in oneself! Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and look at m... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Boosting Emotional Intelligence
This video won an Accolade Global Film Competition Award 2015 Steve and Sam facilitate an emotional intelligence session but some don't learn. The team at Cutting Edge have decided that Carol needs to work on her EQ (emotional intelligence) skills. Steve and Sam run training for the staff. Carol thi... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Breaking Bullying
Serena expects Marcus to stamp out bullying within his department. Marcus is shocked that bullying exists in his team, and takes a radical approach to bullying awareness. He challenges people to bully each other so they can discuss the feelings that arise. Some team members seem rather skilled at th... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Bullying & Harassment
An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the account manager, who demonstrates exceptional service, communication, problem solving, and leadership skills. Part 1: The Problem - Anne is furious about the inferior quality of a re... read more DVD Media Purchase @ AUD495.00 DVD style course with completion certificate only
Bullying Even at the Top
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Sadhana Smiles, Director, RealChange to explore some practical advice and strategies. Strategies for tackling bullying at the senior levels are essentials, says Sadhana Smiles when she covers: • Types of bullying &bu... read more DVD Media Purchase @ AUD187.00 DVD style course with completion certificate only
Coaching to Resolve Conflict
This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute.The three key coaching skills learned will ensure that conflict does not waste ... read more DVD Media Purchase @ AUD495.00 DVD style course with completion certificate only
Conducting Successful Discipline Interviews
Many managers are confused by the di­fference between a discipline interview and a counselling or coaching session. Psychologist Peter Quarry explains the purpose of a discipline interview, when to conduct one and the involved practicalities. This program covers progressive disciplining, the role of... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Conflict within Teams
Learn skills to identify and resolve conflict between team members. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only