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3 Inroads for Handling a Narcissist
Discover how to best work with narcissists. Psychologists Peter Quarry and Eve Ash provide useful and interesting information about dealing with these difficult personalities at work. Peter explains what narcissism is, its prevalence and where the term came from. Eve and Peter discuss narcissistic b... read more
New Release
Interactive course with lessons, pre-test, and post-test
4 Strategies for Handling Difficult People
This course, 4 Strategies for Handling Difficult People, provides an insight into the stress reaction that can occur when challenged by a difficult person, and the need to develop patience and coping skills, and even changes to the way you behave. Psychologists Peter Quarry and Eve Ash give practica... read more
New Release
Interactive course with lessons, pre-test, and post-test
4 Ways to Create a Results-Focused Culture
This course, 4 Ways to Create a Results-Focused Culture, shows how organizations with a results focused culture outperform others becuase of the emphasis on achievement. Learn how leaders and managers are increasingly quantifying the value of internal procedures and inputs, in order to make changes ... read more
New Release
Interactive course with lessons, pre-test, and post-test
4 Ways to Develop Your Critical Thinking
This course, 4 Ways to Develop Your Critical Thinking, will help you develop one of the most sought after skills at work. Critical thinking exposes you to a wider range of views, helps you question yourself and others, examines orthodoxies and their consequences, and enhances problem-solving and ind... read more
New Release
Interactive course with lessons, pre-test, and post-test
4 Ways to Take Back Control
This course, 4 Ways to Take Back Control, provides powerful strategies to tackle the unsettled feelings resulting from turbulent times, disruption, competing demands and feeling at the mercy of events beyond your control. You will discover that in the midst of unsettling change and worry about the f... read more
New Release
Interactive course with lessons, pre-test, and post-test
5 Steps to Mend a Strained Relationship
5 Steps to Mend a Strained Relationship is a course that will help anyone develop essential conflict resolution skills. When work relationships are strong, they can be a source of energy, learning and support. But when they are strained or fractured, even just temporarily, they become a source of te... read more
New Release
Interactive course with lessons, pre-test, and post-test
8 Leadership Sins You Can Avoid
Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demonstrate how to give feedback and manage upwards, all while learning to empower and motivate.In this course you will learn skills by exploring a case study. David, a manager, is unaware... read more
New Release
Interactive course with lessons, pre-test, and post-test
Apologize and Take Responsibility
Apologizing can be challenging, but it's an essential part of making things right when we've made a mistake. A genuine apology can make a big difference, not only in calming the situation but also in showing that we truly care. The Cutting Edge team are learning about and making apologies. Discover ... read more
New Release
Interactive course with lessons, pre-test, and post-test
Avoid a Project Manager's Nightmare
A project manager is entrusted with numerous responsibilities including delivering the job on time and within budget. Psychologist Peter Quarry offers useful suggestions and simple strategies to ensure the project stays on track.This course provides suggestions and strategies for managing yourself, ... read more
New Release
Interactive course with lessons, pre-test, and post-test
CALM Yourself in 4 Steps
This course explains how to manage anxiety and stress at work and in your life. Feeling stressed or anxious can weaken us physically and emotionally and it can be contagious. It is important to acknowledge stress when you experience it. It may be your feelings about another person, something that ... read more
New Release
Interactive course with lessons, pre-test, and post-test
Calming a Complainer
The Calming a Complainer course provides skills to deal wth comlpainers professionally and calmly by examining an amusing case study: Barney is irate because his car is blocked in, and gets increasingly angry when his complaint is mismanaged. He shows how when someone is angry and complaining, you n... read more
New Release
Interactive course with lessons, pre-test, and post-test
Cases of Bullying and Harassment
Bullying, harassment and sexual harassment is unacceptable in any workplace. But many people don't realize when the line is crossed. And what can someone do if they are bullied? Learn from the Case Studies of Bullying and Harassment to recognize bullying and sexual harassment early, and know what to... read more
New Release
Interactive course with lessons, pre-test, and post-test
