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About

This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute.

The three key coaching skills learned will ensure that conflict does not waste valuable time and money, but results in a 'win-win' solution.
Categories
Conflict / Difficult People
Feedback / Coaching
Release Date
Jan 1, 1995
Video Running Time (minutes)
15:00
Course ID
PE05

Handouts

Description
Workbook/Leaders Guide

Only preview versions of handouts can be viewed without a license.