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About

This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute.

The three key coaching skills learned will ensure that conflict does not waste valuable time and money, but results in a 'win-win' solution.

This is available as part of

Performance Excellence Series
In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to help team members reach their full potential and be the best they can be. This six-volume series demonstrates the basic principles of how to effectively coach another person, regardless o... read more
Categories
Conflict / Difficult People
Feedback / Coaching
Release Date
Jan 1, 1995
Video Running Time (minutes)
15:00
Course ID
PE05

Handouts

Description
Workbook/Leaders Guide

Only preview versions of handouts can be viewed without a license.