Arrogance and Humility

Some of the team must decrease arrogance and increase humility.

Arrogance is easy to recognize in others, but seldom in oneself! Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and look at me behavior. Sanjay is likewise accused by Tammy of rudeness and dismissiveness but deflects this by claiming he does not want to be a doormat for others. Tammy, Casey and Steve make suggestions for how people can show increasing humility and respect, and demonstrate how increased humility creates a better office atmosphere.

Learning points

• Don’t wait to be told INSTEAD: Recognize arrogance is a turn off
• Don’t be oblivious INSTEAD: Become aware of yourself
• Don’t think it’s beneath you INSTEAD: Increase humility
• Don’t pretend to change INSTEAD: Find ways to improve

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.