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Accomplishment at Work
With "A" for Accomplishment in PERMA, Kylie Bell details how results in performance are better guaranteed in two stages: (1) there is clarity around expectations, the goals to be achieved, identifying and overcoming obstacles; and (2) once goals are reached, seeking and giving feedback about whether... read more
New Release
DVD style course with completion certificate only
Achieve SMART Goals with Hope Theory
Kylie Bell tells Eve that hope theory really works when people begin by setting SMART (specific, measurable, achievable, relevant and timely) goals. Then they must list pathways (all the things they need to do) towards achieving their goals, determining likely obstacles and planning alternate routes... read more
New Release
DVD style course with completion certificate only
Applying Hope Theory at Work
Kylie Bell cites Shane Lopez' book "Making Hope Happen" which talks about Hope Theory's efficacy in workplace goals. Devising SMART goals gives you a stronger chance of reaching your goals. You feel great because you're achieving more goals. Because you're empowered as you do so, you are motivated t... read more
New Release
DVD style course with completion certificate only
Benefits of Mindfulness at Work
Kylie Bell talks about the effect of stress on our work practices with Eve Ash. The research shows that when people engage in mindful activities, they are more resilient, calmer and less inclined towards conflict. Daniel Goleman's "Retrain your Stressed Out Brain" discusses the amygdala's fight and ... read more
New Release
DVD style course with completion certificate only
Build Resilience, Reduce Stress
Kylie Bell discusses fascinating research by Dr Elissa Epel that demonstrates how telomeres in our chromosomes actually shorten in response to repeated or chronic stress. Although aging naturally shortens our chromosomes, resilient people are biologically younger than those who succumb to stress. Re... read more
New Release
DVD style course with completion certificate only
Create a Hope Map to Achieve Goals
A hope map is a useful way of (1) setting the goal you'd like to achieve, (2) the pathways or various ways you're going to reach that goal, (3) obstacles you're likely to encounter and how they could be circumvented, and (4) the rewards for achieving what you wanted and for keeping you motivated. Ky... read more
New Release
DVD style course with completion certificate only
Emotions: A Powerful Tool at Work
We are all good at recognizing negative emotions. These tend to narrow people's focus. Kylie Bell explains to Eve Ash Barbara Frederickson's "Broaden and Build" theory which examined the top ten positive emotions and how they each brought benefits to the workplace. By (for example) enabling people t... read more
New Release
DVD style course with completion certificate only
Engagement at Work
Kylie Bell describes engagement (the "E" in Seligman's PERMA) at work as being when people have the opportunity to do what they're best at doing. Leaders can increase staff engagement by noticing people's various strengths and ensuring they are allocated the roles that suit their strengths, or by de... read more
New Release
DVD style course with completion certificate only
Enhance the Customer Experience
Eve Ash asks Kylie Bell for an example of positive emotions in the workplace. Kylie singles out customer experience: 70% of people's decision to buy comes down to the atmosphere when they walk in. What needs to happen is for companies and organizations to consciously determine the mood and experienc... read more
New Release
DVD style course with completion certificate only
Everyone Lies
Eve Ash asks Professor Robert Feldman about his book "The Liar in Your Life". Over years of research, he has found that lying is something almost everyone does, we do it to interact more effectively or to impress another person. We tell lies knowingly and without thinking. We invent our backgrounds.... read more
New Release
DVD style course with completion certificate only
Exposing the Truth with Media
The media, new technology and the rise of citizen journalism places pressure on police and the courts. Professor Robert Feldman and Eve Ash discuss how sometimes prosecutors and judges are unwilling to apologize over a wrongful conviction, while others despite contrary evidence persist in their own ... read more
New Release
DVD style course with completion certificate only
Eye Witness Memory Problems
Dr Elizabeth Loftus explains to Eve Ash that eyewitness testimony can muddy the legal waters. In a New York study on 300 cases of wrongful conviction, more than three quarters were jailed because a witness's faulty memory. The problem is compounded when an eyewitness is confident, compelling and det... read more
New Release
DVD style course with completion certificate only
