10 Steps for Successful Appraisals is a course to help managers conduct meaningful and motivating appraisals with their people. Performance appraisal is generally accepted as stressful for employers and employees- for those appraising and for those being appraised. Managers can feel anxious about how to give unbiased and objective feedback on an employee's performance; and employees are anxious about being evaluated. Psychologists Peter Quarry and Eve Ash provide a guide to 10 essential steps to get it right.
Performance reviews, when done well, can be a tool for engaging positively with employees. They can be an effective way of keeping track of goals, retaining employees and making sure that the organization's goals and the employee objectives are equally met.
- Use pre-agreed job criteria- job plan, objectives and standards- for successful appraisals
- Avoid surprises by ensuring ongoing and regular positive and constructive feedback on work performance
- Ensure the appraisal is a meaningful conversation
- Include two-way feedback in the appraisal process
- Structure the discussion by working through the job duties, responsibilities and standards
- Agree on an action plan for the future
