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SKILLS FOR MANAGERS - 06 Appraise and Give Feedback
This course provides simple practical skills and strategies for performance evaluations and feedback. Appraisals should be motivating and complemented by ongoing feedback and career discussions. In this course, psychologists Eve Ash and Peter Quarry discuss how appraisals can be mutually respectful ... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 07 Manage Personality Differences
This course reinforces how teams benefit from diversity. Personality issues can pose some of the biggest challenges at work. A person's personality may make it difficult for others to work. It may even impact their own performance. Clashes between people can affect the whole team causing tension and... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 08 Avoid Discrimination
This course explores how discrimination, unconscious biases and microaggressions can all have a detrimental impact on a person's health and wellbeing. While workplace discrimination is illegal in many countries, complaints continue to be lodged on the basis of perceived or actual discriminatory trea... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 02 Inspire with a Vision
Any manager, new or experienced, needs to inspire their people with a vision. It may be a big picture vision for the whole team, or a vision for a project, product or service. A vision is an exciting and inspiring picture of where you want the business or your team to be in the future. For a vision ... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 03 Ensure Ethics and Integrity
This course shows how all staff and managers must be responsible for the consequences of their actions and ethical principles need to be demonstrated from the top down. Organizations with codes of compliance and ethical principles are outperforming their competitors. People are happier working for s... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 04 Delegate and Empower
This course is designed to help managers master the skills of delegation and empowerment. It's not uncommon for managers to fall into the trap of failing to delegate or to even becoming micromanagers. Effective delegation leads to empowerment of your entire team. In this course, psychologists Peter ... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 05 Develop People Skills
This course provides practical examples of people skills required by managers. Managers need to understand how to motivate their people and improve their engagement with their work. In this course, psychologists Peter Quarry and Eve Ash explain how managers should build and demonstrate their own peo... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 06 Appraise and Give Feedback
This course provides simple practical skills and strategies for performance evaluations and feedback. Appraisals should be motivating and complemented by ongoing feedback and career discussions. In this course, psychologists Eve Ash and Peter Quarry discuss how appraisals can be mutually respectful ... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 07 Manage Personality Differences
This course reinforces how teams benefit from diversity. Personality issues can pose some of the biggest challenges at work. A person's personality may make it difficult for others to work. It may even impact their own performance. Clashes between people can affect the whole team causing tension and... read more
Interactive course with lessons, pre-test, and post-test
SKILLS FOR MANAGERS - 08 Avoid Discrimination
This course explores how discrimination, unconscious biases and microaggressions can all have a detrimental impact on a person's health and wellbeing. While workplace discrimination is illegal in many countries, complaints continue to be lodged on the basis of perceived or actual discriminatory trea... read more
Interactive course with lessons, pre-test, and post-test