Managers and team leaders must be clear on their roles. In this course psychologists Eve Ash and Peter Quarry provide useful tips that will help new managers and those without formal training to clarify their roles and understand some of the essentials for being a good manager. They will learn about their responsibilities and the need to delegate, prioritize, build skills, develop and motivate people. They will learn to establish two-way feedback and manage performance using a three-step approach.
Spend time with people individually and as a team;
Set and communicate clear expectations that ensure people are doing their job;
Help people improve by developing their skills;
Agree on two-way feedback;
Seek suggestions for team improvements;
Manage performance using a three-step approach;
This is available as part of
Skills for Managers Series
SKILLS FOR MANAGERS is a series of eLearning courses that provide managers, even new team leaders, with a toolkit of essential skills to manage and inspire their teams. In these courses psychologists Eve Ash and Peter Quarry provide useful strategies and tips that will help managers and those witho...
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