Results: 1 - 12 of 33

Courses Per Page
Course View Style
Agreeing and Disagreeing
Learn to agree or disagree appropriately and use the first conditional to express possibilities. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional design by linguistics expert Dr. Fran Byrnes and Psychologist Eve Ash.  These 20 groundbreaking p... read more
DVD style course with completion certificate only
Apologizing Carefully
Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologize. Carol tells Serena about what she believe... read more
Interactive course with lessons, pre-test, and post-test
Apologizinig
Learn to apologize appropriately and identify verbs that take the infinitive -want, seem, attempt, demand, expect, like and love. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional design by linguistics expert Dr. Fran Byrnes and Psychologist Ev... read more
DVD style course with completion certificate only
Appreciating Diversity
Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work. Carol and her boss Serena have concerns about their minimum English and the consequent perceptions of Cutting Edge Corporation appearing unprofessional. Carlos and Tammy manage to retain... read more
Interactive course with lessons, pre-test, and post-test
Appreciating Human Differences
People come from a wide range of backgrounds with a varying range of needs and abilities. It is essential that call centre staff accommodate these differences in a natural and professional way.
DVD style course with completion certificate only
Be an Outstanding Listener
Be an Outstanding Listener is a program that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especi... read more
Interactive course with lessons, pre-test, and post-test
Build Trust and Credibility
Build Trust and Credibility is a program designed to help people build their trust and credibility – the jewels of increasing value in these opinionated, conflicted times. They are best demonstrated by a persons expertise, consistency, reliability and ethical behaviors. Build Trust and Credibility ... read more
Interactive course with lessons, pre-test, and post-test
Bullying Even at the Top
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Sadhana Smiles, Director, RealChange to explore some practical advice and strategies. Strategies for tackling bullying at the senior levels are essentials, says Sadhana Smiles. Interactive eLearning course This video prog... read more
Interactive course with lessons, pre-test, and post-test
Clarifying and Exaplaining
Learn to explain and clarify situations and ideas and use gerunds as the subject of the sentence. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional design by linguistics expert Dr. Fran Byrnes and Psychologist Eve Ash.  These 20 groundbreaking ... read more
DVD style course with completion certificate only
Communicating Feedback
Learn to give and receive feedback and talk about what has happened using the present perfect tense. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional design by linguistics expert Dr. Fran Byrnes and Psychologist Eve Ash.  These 20 groundbreaki... read more
DVD style course with completion certificate only
Complaining and Criticizing
Learn to recognize and express criticism and complaints and use the present perfect tense with periods of time. 20 FUN ESL VIDEOS Shot on location in USALearn English as it is REALLY spoken! Language and instructional design by linguistics expert Dr. Fran Byrnes and Psychologist Eve Ash.  These 20 g... read more
DVD style course with completion certificate only
Creating a NoBlame Culture
Carol creates an innovative Corporate Social Responsibility program that is trending on Twitter after a disastrous typo in the press release. Serena is outraged by the undesirable publicity. Fingers are pointed and chaos erupts as the team looks for scapegoats. Marcus and Carol present a 4-step proc... read more
Interactive course with lessons, pre-test, and post-test