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10 Powerful Networking Skills
Learn how to become more successful with your networking by implementing ten powerful skills. Discover whether you are a passive, active or proactive networker. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
5 Steps to High Self esteem
Learn five practical ways to improve self esteem and significantly improve productivity now. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
6 Ways to Build Rapport
Learn useful ways for creating a bond and connection - regardless of whether you are in sales, service or any other role that involves person to person contact. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
7 Steps to Improving Communication
Learn a simple, effective seven-step blueprint that can immediately improve communication skills. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
A typical day
Talk about what you do everyday, what you often do and what you never do.The Basic English learning package comprises 20 ground-breaking programs that combine psychology, linguistics and instructional design to engage learners of English.Designed by Linguistics Expert Dr FRan Byrnes and Psychologist... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Achieving SMART Goals
Lean the SMART formula and set specific measurable goals that are relevant and achievable within a time frame. Carol says she is successful because she constantly sets herself daily, weekly, monthly and yearly goals. She distinguishes between short-term and longer-term goals and introduces the team... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Agreeing and Disagreeing
Learn to agree or disagree appropriately and use the first conditional to express possibilities. Each video has five sections: Language Functions, Grammar, Idioms, Vocabulary, Pronunciation. 20 FUN ESL VIDEOS Shot on location in USA Learn English as it is REALLY spoken! Language and ... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
An Efficient Approach to Online Dating
In this program Eve Ash, Psychologist and Founder Seven Dimensions, interviews Sadhana Smiles, Director, RealChange to explore some practical advice and strategies. Many single business people need a more efficient approach to dating. Sadhana Smiles offers advice: • Efficient for time-poor peop... read more DVD Media Purchase @ AUD187.00 DVD style course with completion certificate only
Apologizing Carefully
Serena is inspired to apologize to Carol and wants a Sorry Day at Cutting Edge. They discuss different forms of sorry including the empathy. Sam and Michael take time out to work on their apologies for ongoing disputes, but they argue about how to apologize. Carol tells Serena about what she believe... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Apologizinig
Learn to apologize appropriately and identify verbs that take the infinitive -want, seem, attempt, demand, expect, like and love. Each video has five sections: Language Functions, Grammar, Idioms, Vocabulary, Pronunciation. 20 FUN ESL VIDEOS Shot on location in USA Learn English as it is ... read more DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
Appreciating Human Differences
People come from a wide range of backgrounds with a varying range of needs and abilities. It is essential that call centre staff accommodate these differences in a natural and professional way. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only
The Art of Questioning
Discover how to be interesting, engaging and effective when asking questions. Learn various forms of questions, how best to combine them, and even how to use questions to motivate. DVD Media Purchase @ AUD275.00 DVD style course with completion certificate only