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Curtail the rambler
Learn skills to respectfully deal with a coworker, customer or supplier who takes too long to get to the point. In this course you will learn ways to deal with long-winded talkers. It can be difficult to tell people that they talk too much, and even more difficult if it is a manager or an important ...
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Give feedback about body odor
Develop skills to tackle the hard task of telling someone they have body odor or bad breath - a surprisingly common problem faced by many people. But how do you tell them in a way that doesn't upset or offend them, and create even more problems? It is challenging and must be dealt with quickly but s...
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