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    Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racist and insensitive comments. Meanwhile Sam and Sanjay ridicule Serena, which she overhears. Carol also overhears and is both amused and shocked. Serena is devastated. Carol sees the perfect opportunity to give Serena a pep talk and help her get back on the horse.

    Serena is concerned that the culture in the office lacks basic elements of respect. The issue is addressed head on as members of the team confront Carol about some of the racist and insensitive comments she has made in the past. She begins to wonder if she really is doing something wrong. Meanwhile Sam and Sanjay are talking about Serena and ridiculing her, which Serena overhears. Carol in turn also overhears and is both amused and shocked. Serena is devastated. Carol sees the perfect opportunity to give Serena a pep talk and help her get back on the horse.

      Key Learning Points

    “Disrespect becomes contagious. Showing respect becomes you.”

    COMMUNICATE RESPECTFULLY AT ALL TIMES

    Don'tblurt out insensitive comments
    INSTEAD: Think before you speak

    Don'tmake racist remarks
    INSTEAD: Always maintain respect

    Don'ttalk behind someone’s back
    INSTEAD: Give professional feedback directly

    Don'tshut down when someone is rude
    INSTEAD: Get back on your horse!

     

    This is available as part of

    Cutting Edge Communication Comedy Series - 80 lessons
    COMEDY MAKES LEARNING FUN This 2012-2013 comedy business series was created by Psychologist Eve Ash and comedienne Erin Brown.  This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! 14 ... read more DVD Media Purchase @ AUD7,920.00
     
    Categories
    Bullying / Harassment
    Change / Crisis Management
    Diversity / Respect
    Teamwork /Managing Teams
    Release Date
    Jan 1, 2012
    Video Running Time (minutes)
    8:00
    Producer
    Seven Dimensions
    Author
    Eve Ash
    Course ID
    CEC13
  • Handouts

    Description
    Leaders Guide
    PowerPoint Slides

    Handout downloads are available only with a valid license.