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Peter Quarry and Eve Ash analyze accountability as knowing who you are accountable to, taking responsibility and ownership for your job performance, and being willing to engage in discussion about ways to improve. Because it is about commitment and an agreed set of expectations, people can become defensive. Nevertheless, accountability is part of being professional.
Being accountable encompasses:
- Who you are accountable to
- What you are accountable for
- Accepting responsibility
- Commitment and agreed standards
- Holding someone to account
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