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Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work. Carol and her boss Serena have concerns about their minimum English and the consequent perceptions of Cutting Edge Corporation appearing unprofessional. Carlos and Tammy manage to retain their positions and all the staff are now required to help them improve their English.

Carol returns from holidays to discover that Marcus promoted Carlos to receptionist and hired Tammy in accounting, and neither speaks much English.  Marcus is very proud of the added ‘diversity’, while Carol is very concerned about Carlos being the first point of contact and ‘face’ of the company. Marcus believes that diversity of culture is important and they should be able to help the newcomers adapt.  Carol prepares Tammy and Carlos for Serena’s imminent arrival from head office, but uses lots of expressions they do not understand. Serena arrives and is shocked by their lack of minimum English, but decides that the company will assist them with their English so they can add value to the company as employees fluent in Spanish and Chinese. 

Key Learning Points

Our world is interesting and diverse. Diversity brings new perspectives.

  • DON’T discriminate INSTEAD: Be open to everyone
  • DON’T make disrespectful remarks INSTEAD: Think before you speak
  • DON’T focus on differences INSTEAD: Appreciate other cultures
  • DON’T assume limitations INSTEAD: Make everyone feel welcome

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.

This is available as part of

Cutting Edge Communication Comedy Series - 80 lessons
Weclome to Cutting Edge Simulated company with learning situations crafted by psychologist Eve Ash, filmed in LA, like a sit com! This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! CUTTING EDGE COMM... read more
Categories
Change / Crisis Management
Diversity / Respect
Teamwork /Managing Teams
Release Date
Jan 1, 2012
Video Running Time (minutes)
9:00
Course Length (minutes)
20
Producer
Seven Dimensions
Course ID
CEC17

Handouts

Description
Leaders Guide
PowerPoint Slides

Only preview versions of handouts can be viewed without a license.