Give bad news effectively

Preview this video

All format & pricing

About Handouts

About

There are many kinds of bad news and it can trigger strong emotional reactions and have far-reaching effects. When you deliver bad or unwelcome news, how you communicate it can have a direct impact on the way the person receives it and reacts to it.

Learn why it is important to deliver bad news effectively;
Give bad news privately and personally;
Be clear, succinct and honest;
Be caring, supportive and willing to answer questions:

This is available as part of

2 Minutes To Success Series
A series of two minute microlearning videos from psychology experts with practical advice and techniques to help you tackle workplace problems and be more productive, less stressed, improve your image and regain control of your life. There are programs to deal with challenging people and situations,... read more
New Release
View details
Release Date
Jan 1, 2023
Video Running Time (minutes)
2:42
Course Length (minutes)
20
Course ID
2M2S110

Handouts

Description
Script

Only preview versions of handouts can be viewed without a license.