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Coaches need to set high expectations. But people can only perform well at work if they have been told what is expected of them.

This video demonstrates how to communicate your expectations clearly and effectively to another person. The other person could be your manager, supervisor, team leader, team member, co-worker or someone you deal with in another part of the organisation. It could even be a customer!

This is available as part of

Performance Excellence Series
In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to help team members reach their full potential and be the best they can be. This six-volume series demonstrates the basic principles of how to effectively coach another person, regardless o... read more
Feedback / Coaching
Managing Performance / Appraisals
Release Date
Jan 1, 1995
Video Running Time (minutes)
Course ID


Workbook/Leaders Guide

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