When it coms to investigatinig peopel, a non-intimidating approach, preferably in a quiet location, gets more results. Colin McLaren advises building rapport with a person when the investigative process is narrowing. The important thing is to get their admission, why it was done, and in writing. This is vital for any future court process. Consider making a video or audio recording. If they refuse to participate, note refusal, the time and date. If they ask for a union person to be present, welcome that person and ask them to respect the process. Confidentiality is important at all stages of the investigation, depending on the severity of the crime.
In an investigation, it's important to:
- Be confrontational in a friendly way
- Establish rapport
- Seek and obtain admissions in writing
- Include why the person did it
- Consider a video or voice recording
- If a union person is present, they must respect the process
- If there is a refusal to cooperate, note refusal with time and date
- Retain confidentiality
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