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The ever-increasing use of technology is producing a corresponding need for enhanced human interaction in the workplace. Interestingly, research indicates that the most successful teams are not necessarily those that rely on diversity, experience or expertise. Peter Quarry explains to Eve Ash that the most successful teams are highly Socially Intelligent. They talk with a wide range of people, they listen and empathize readily with others, and they have well-developed responsiveness and listening skills.

Effective teams, according to Peter Quarry, are good communicators. They:

  • Talk to different people
  • Express themselves clearly and succinctly
  • Actively listen
  • Read people's emotions and respond
  • Respond to diverse backgrounds and cultures
  • Respond to feelings

From the series:

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Categories
Communication Skills
Course Updated
Nov 1, 2019
Video (mins)
2:28
Producer
Seven Dimensions
Featured Talent
Eve Ash
Peter Quarry
Course ID
INSIGHT642

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