Critical Thinking - Recognize & Switch off Emotions

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While acknowledging the value of emotions in decision-making, Peter Quarry provides suggestions for switching gut feelings off in order to first recognize how another person is being triggered, then to distance yourself and consider better ways to respond. This makes it possible to turn an issue around and resolve it.

Peter Quarry discusses switching off emotions by:

  • Recognizing your anger and defensiveness
  • Identifying the trigger
  • Understanding your urge to lash out
  • Considering a better way to respond
  • Resolving and turning it around

From the series:

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
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Categories
Communication Skills
Course Updated
Nov 1, 2019
Video (mins)
3:25
Producer
Seven Dimensions
Featured Talent
Eve Ash
Peter Quarry
Course ID
INSIGHT632

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