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Ways to Increase your Emotional Intelligence is a course to help anyone improve their EQ. A person's IQ (Intelligence Quotient) is a measure of their ability to solve problems and think logically. EQ (Emotional Intelligence Quotient) measures our ability to understand and manage emotions. When we increase our EQ we are able to recognize and control our own emotions, and understand the emotions of others. We can better manage our reactions to emotional situations, and respond more appropriately to the emotions of others. It is the single most important factor in our ability to build and sustain relationships.

In this course psychologists Eve Ash and Peter Quarry explain how emotional intelligence helps us to manage our own emotions, build relationships, improve team collaboration, defuse conflict and improve job satisfaction. When we increase EQ we build stronger relationships, and are more successful at work.

Learn that emotional intelligence comprises self-awareness,
self-regulation, motivation, empathy and social skills;
Discover why it is important to have emotional intelligence;
Learn how to increase your emotional intelligence;
Understand and manage your own emotions;
Read and respond to the emotions of others;
Build and sustain relationships at work and outside work;
Defuse and/or resolve conflict and disagreements;

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
Categories
Communication Skills
Release Date
Jan 1, 2025
Video Running Time (minutes)
7:06
Course Length (minutes)
50
Featured Talent
Eve Ash
Peter Quarry
Course ID
INSIGHT118

Handouts

Description
Script

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