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About

Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demonstrate how to give feedback and manage upwards, all while learning to empower and motivate.

In this course you will learn skills by exploring a case study. David, a manager, is unaware of how disempowering his behavior has become to Anne. She gives David specific feedback and he improves. Learn the strategies used to get back on track with career goals and an open relationship.

How to empower staff through open communication and listening;
How to motivate staff with acknowledgement and recognition;
Learn to be more observant of others' body language and feelings;
Give feedback and manage upwards;
Receive feedback openly and be willing to change;
Learn to motivate others through career goal discussions;

This is available as part of

Difficult People and Situations Series
A series of 4 outstanding dramatized videos - a must for every business! Excellent case studies to help develop effective communication and leadership skills. Covers: Open communication, conflict resolution, and teamwork. Leadership, feedback and problem solving
Release Date
Jan 1, 2025
Course Length (minutes)
40
Course ID
DIFF01

Handouts

Description
Leaders Workbook

Only preview versions of handouts can be viewed without a license.