Recruiting the Best

Successful recruiting means hiring the best person for the job. It should not be a random or hasty decision. Follow a consistent, objective process, that allows you to fairly assess the person's skills, experience and attitude, and match these to the role. Hiring the right people is crucial for the success of your business.

Storyline

Marcus’ unorthodox approach to running Cutting Edge includes his method of selecting recruits. Carol is appalled that he spins a globe to achieve diversity; Dion points out that drawing names from a hat is no guarantee of fairness. Marcus believes both are non-discriminatory ways to attract and retain diverse clients, and that knowing how to put up an ironing board will sift out the best people for a position. Tammy points out the importance of a structured approach to interviewing, while Serena and Carol note networking and keeping shortlists of talented candidates as effective tools for winning good recruits. After much thought, Marcus applies a brand new measuring stick in the interests of achieving fairness, diversity and great talent. He promotes his Gen Y nephew Dion.

Learning points

• Don’t be biased INSTEAD: Select staff impartially
• Don’t be hasty INSTEAD: Choose the best person for the job
• Don’t use leading questions INSTEAD: Use behavioral interviewing
• Don’t be limited in your selection INSTEAD: Seek diversity

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.