Boosting Emotional Intelligence

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About

Emotional Intelligence (EQ), or Emotional Quotient, is the ability to recognize, understand, and manage your own emotions, as well as be aware of and sensitive to the emotions of others. Developing EQ can improve your performance and success at work. Learn about emotional intelligence from the team at Cutting Edge who are doing an EQ workshop. They have decided that Carol needs to work on her EQ (emotional intelligence) skills. Barney gets too close to Serena and is not reading her body language. Tammy notices that Serena talks about EQ but fails to notice body language signals herself.

Don't block self-awareness INSTEAD: Understand your feelings and biases;
Don't be moody or overreact INSTEAD: Manage your emotions;
Don't be insensitive INSTEAD: Care about how others feel;
Don't withdraw INSTEAD: Communicate and connect with people;

From the series:

Cutting Edge Communication Comedy Series - 80 lessons
Weclome to Cutting Edge Simulated company with learning situations crafted by psychologist Eve Ash, filmed in LA, like a sit com! This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! CUTTING EDGE COMM... read more
New Release DVD style course with completion certificate only
View details
New Release
Categories
Communication Skills
Course Updated
Jul 1, 2025
Course (mins)
25
Video (mins)
8:20
Course ID
CEC58

Handouts

Description
Workbook
Powerpoint

Only preview versions of handouts can be viewed without a license.