In every workplace there is diversity, and differences can lead to stereotyping. Stereotyping is generalizing or putting labels on people. Stereotyping ignores individuality and can create tension or conflict in the workplace. Being positive about diversity and accepting differences enables a company to benefit from the knowledge, skills and experience of all its workforce.
Respect diversity of all kinds in your workplace. Keep an open mind and get to know your co-workers as individuals. Avoid making assumptions and stereotyping.
Storyline
Most of us resort to stereotyping when dealing with management, colleagues, suppliers, regulators and clients. As Steve, Dion and Barney explain, it doesn’t matter where we come from, or how educated we believe ourselves to be, everyone at some time is guilty of forming blanket opinions based on shallow perceptions. Carol winces when she sees Dion arriving for his first day on the job, in nightclub gear. Sam and Sanjay mock Serena's apparent singleton status. Prompted by Serena's concern, Marcus sets up a stereotyping training session, asking everyone to wear a silly hat. But the staff end up attacking Casey over her choice of hat.
Learning points
- Don’t stereotype people INSTEAD: Be aware of generalizing
- Don’t ignore prejudice INSTEAD: Raise awareness
- Don’t assume tolerance INSTEAD: Conduct training
- Don’t pre-judge INSTEAD: Share insights and skills
Interactive eLearning course
This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.
