Giving and Receiving Constructive Feedback

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Feedback skills help us all improve. In this course, there is an entertaining case study video from the Cutting Edge team. Marcus advises the team to be open to feedback, stay calm and not defensive, openly discuss the problem and its impact on performance, link the feedback to rules and agreements, ask the other person for their view and suggestions for solutions, and above all, listen.

Don't avoid feedback INSTEAD: Discuss feedback respectfully;
Don't only criticize INSTEAD: Give balanced and specific feedback;
Don't be defensive or upset INSTEAD: Welcome feedback to improve;
Don't exaggerate and blame INSTEAD: Take responsibility and solve issues;

This is available as part of

Cutting Edge Communication Comedy Series - 80 lessons
Weclome to Cutting Edge Simulated company with learning situations crafted by psychologist Eve Ash, filmed in LA, like a sit com! This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! CUTTING EDGE COMM... read more
DVD style course with completion certificate only
View details
Cutting Edge Communication Comedy Series - 80 lessons
Weclome to Cutting Edge Simulated company with learning situations crafted by psychologist Eve Ash, filmed in LA, like a sit com! This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! CUTTING EDGE COMM... read more
DVD style course with completion certificate only
View details
Release Date
Jan 1, 2014
Video Running Time (minutes)
8:35
Course Length (minutes)
30
Course ID
CEC40

Handouts

Description
Workbook
Powerpoint

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