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About

Feedback can be a powerful tool for improvement. Many organizations have developed a feedback culture where staff receive feedback from their managers, but they also give feedback to their managers.

Take the opportunity to give feedback to your manager. Prepare for the conversation. Be clear and appropriate. Be honest and specific.

Storyline

Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and damming, and Serena is taken aback. Marcus invites the team to give feedback to Carol in a group. She presumes her team loves her and will be glowing, but everyone except Casey has some critical feedback about Carol’s leadership an communication style.

Key Learning Points

Great managers seek feedback and are open to change. Give your manager feedback to help them improve.

  • Don't accept situations that are not working INSTEAD: Offer suggestions for positive change
  • Don't avoid giving your manager feedback INSTEAD: Give positive and constructive feedback
  • Don't be vague or emotional INSTEAD: Provide specific factual examples
  • Don't give up if nothing changes INSTEAD: Explain concerns and agree on actions

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.

This is available as part of

Cutting Edge Communication Comedy Series - 80 lessons
Weclome to Cutting Edge Simulated company with learning situations crafted by psychologist Eve Ash, filmed in LA, like a sit com! This series will shock, amaze and entertain you, while at the same time teaching some important lessons in human interaction, in a way you won’t forget! CUTTING EDGE COMM... read more
Categories
Feedback / Coaching
Leadership
Managing Performance / Appraisals
Release Date
Jan 1, 2012
Video Running Time (minutes)
8:00
Course Length (minutes)
20
Producer
Seven Dimensions
Course ID
CEC15

Handouts

Description
Leaders Guide
PowerPoint Slides

Only preview versions of handouts can be viewed without a license.