Handling Appraisals - Skills for Managers

Handling Appraisals - Skills for Managers is part of the Cutting Edge Communication Comedy Series. Short, sharp and funny with a team of characters and key skills for dealing with appraisals, especially when they are challenging.

In the case study video, Handling Tricky Appraisals, Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena, the VP, will be sitting in. When they question Carol's extremely high self-assessment, she becomes defensive and angry, especially when Marcus announces no bonus and a pay cut.

Discover how to be professional for all appraisals;
Don't cause surprises at the appraisal INSTEAD: Prepare the person for what to expect;
Don't be vague about improvement INSTEAD: Discuss specific ways to improve;
Don't disregard employment contracts INSTEAD: Reward achievements as agreed;
Don't allow conflict to escalate INSTEAD: Remain calm and focus on goals;