Recognition and Feedback

Learn coaching and feedback skills to improve work performance. This course provides documentary case examples filmed in best practice organizations, demonstrating ways in which organizations and individuals can improve recognition and feedback.

Learn that people respond best to constructive feedback that is both specific and helpful, they thrive on positive feedback and recognition. Learn about regular appraisals and discussion and agreement on career and performance goals. Be inspired to give recognition and quality feedback to your team.

Use recognition and feedback to motivate people, develop skills and improve work performance;
Offer immediate recognition and feedback;
Guide with goals;
Conduct regular performance appraisals;
Utilize constructive feedback and be creative with recognition;
Implement feedback tools to focus on improvements - 360° feedback, climate surveys, mystery shopping, exit interviews;