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This item contains several different items. Purchasing this item includes all of the component items listed below.


Open Communication & Teamwork demonstrates strategies to communicate effectively to achieve best results in teams. In this video/course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This video/course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams.

Once this video/course is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely.

Learning Objectives

  • Identify ways to communicate effectively to achieve best results
  • Promote open and honest communication
  • Share information, not gossip
  • Build collaborative relationships
  • Resolve conflict productively
  • Create a warm welcome for new people

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.

This is available as part of

Workplace Excellence Series
This outstanding series of documentary case study med in best practice organizations - an online ness, a travel business, an Australian city government and a school. Meet the managers and staff who provide powerful strategies for business success and staff nd out how these organizations achieve work... read more
Release Date
Jan 1, 2020
Video Running Time (minutes)
Course Length (minutes)
Course ID


Leaders Workbook

Only preview versions of handouts can be viewed without a license.

Component Items

This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.

Promote open and honest communication
For respectful relationships to thrive, individuals and teams need to be honest and open with each other. This is useful for developing accountability. Being frank, but non-accusatory, about when something hurts often clears the air. Cryptic behavior breeds secrecy and distrust, no matter whether fa... read more
DVD style course with completion certificate only
Share information, not gossip
In a culture where secrecy and rumor are the order of the day, people spread gossip, assumptions and misinformation. This is potentially damaging for the company reputation, not to mention relationships. Transform this problem by committing to the open and honest sharing of all information and invit... read more
DVD style course with completion certificate only
Build collaborative relationships
Collaboration doesnt just occur because you work in a team. It is fostered when people see how it works. Encourage teams to generate and value each others input, create new projects with multidisciplinary input. Find ways to build collaborative relationships online. Set and model work culture expe... read more
DVD style course with completion certificate only
Resolve conflict productively
Any organization, no matter how collaborative, encounters internal conflicts from time to time. If tensions are becoming thick, agree on facts first, then listen to each other and determine what the highest common good available to you might be. For a virtual team it is just as important to resolve ... read more
DVD style course with completion certificate only
Create a warm welcome
Walking into a new workplace is intimidating, irrespective of how often youve done it. Organizations can help new starters settle in quickly if they provide helpful information, set them up with all they need, and are friendly and approachable. They need a proper onboarding process, making sure to ... read more
DVD style course with completion certificate only