Role plays and work tests can be very effective in choosing the right applicant. Find out about work tests and how to use role plays successfully.Natalie manages a call centre and is recruiting new staff. She uses role play scenarios to compare the four applicants and provides a useful review of how each applicant performed.
This is available as part of
Selection Interview Skills Series
A practical series of programs for anyone involved in interviewing. A wide range of case studies will provide useful examples for evaluation, discussion and exploration of key skills. Ideal for managers, team leaders, consultants and trainers.
- Leaders Guide
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