Surpise people with knowledge, experience and self-awareness.
Dion considers he is a hot new prospect for the company but Michael tells him he-s arrogant, snarky and a know-it-all. Sam, Serena and Steve help the interns to recognize their strengths and to surprise people with their research and knowledge and show how it can be of benefit to the company. Sometimes people have skills that can be built into strengths. Tatiana concedes she is argumentative; Steve explains that seeing the other side of things is a strength when it comes to understanding a client-s perspective. It is also an asset in negotiation and customer skills. The interns both acknowledge they have learned more about themselves and their attitudes to work - and self-awareness is critical for improvement. Michael is touched by Dion-s genuine passion for his work and ends up telling Dion none of the staff liked him when he first arrived.
- Use Experience to Shine
- Surprise People with Knowledge
- Turn Skills Into Strengths
- Grow Through Self-Awareness
- Show Genuine Passion
Interactive eLearning course
This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.
This is available as part of
- Leaders Guide
- PowerPoint Slides
Only preview versions of handouts can be viewed without a license.