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Speak with confidence, overcome personal blocks and be assertive.

Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam points out, changing her intonation and using fewer vague indecisive words like -I think- and -maybe- will convey a more positive impression. Casey gets some helpful coaching from Sanjay who has no issues with being assertive. Carol and Michael inform Dion that assertiveness is not a matter of wearing power glasses. Good advice is given about changing negative thinking. Steve coaches Tatiana in turning situations to their best advantage and the importance of requesting help.

This is available as part of

Success at Work Series
Learn key employability skills. Ten fun videos for school leavers, college students and new starters to achieve success at work.Two new interns arrive at Cutting Edge but not everything goes smoothly.Dion is the overconfident smart talking nephew of the boss. Tatiana speaks five languages but must w... read more
 
Categories
Assertiveness / Confidence
Career / Job Interviews
Communication Skills
Release Date
Jan 1, 2019
Video Running Time (minutes)
8:14
Producer
Seven Dimensions
Course ID
SAW03

Handouts

Description
Leaders Guide
PowerPoint Slides

Only preview versions of handouts can be viewed without a license.