Be Confident and Assertive

At work being seen and speaking up can be important for getting ahead and building a career. The best way to stand out is to show your confidence in the work place - be assertive and enjoy what you do. Being assertive does not mean being aggressive. Being confident and being assertive are positive qualities, and they are important skills to learn and practice.

This course includes a case study from the Cutting Edge team - Casey lacks confidence. As Sam points out, changing her intonation and using fewer vague indecisive words like I think and maybe will convey a more positive impression. Good advice is given about changing negative thinking. Steve coaches Tatiana in turning situations to their best advantage and the importance of requesting help.

Speak with confidence;
Be knowledgeable;
Be switched on;
Change negative thinking;
Ask for help;