Make A Great Impression

People form impressions within the first few minutes of meeting you. You will be judged on how you look, your words and actions. The way you present yourself sets the tone right from the start. At work you need to look and behave professionally. Make a great impression by presenting yourself in the best possible light.

In this dramatized case study video, the new Cutting Edge interns, Dion and Tatiana have a lot to learn. Dion is very casual about arrival times and what he's wearing to work, while Tatiana is negative and blasé. The senior leaders explain the importance of dressing appropriately for work, and the necessity of a firm handshake and good eye contact. Serena sets Dion straight on the importance of details (such as knowing her correct title and name) and listening politely when others speak.

 Dress for Success;
 Shake Hands Professionally;
 Remember Details;
 Introduce Warmly;
 Show Enthusiasm;