Make a Great Impression

Dress for success, be enthusiastic and introduce professionally.

The new Cutting Edge interns, Dion and Tatiana have not got off to their best start. Dion is very casual about arrival times and what he-s wearing to work, while Tatiana is negative and blasé. Carol and Steve explain the importance of dressing appropriately for work, and the necessity of a firm handshake and good eye contact. Serena sets Dion straight on the importance of details (such as knowing her correct title and name) and listening politely when others speak.

Learning points

• Dress for Success
• Shake Hands Professionally
• Remember Details
• Introduce Warmly
• Show Enthusiasm

Interactive eLearning course

This video program is also available as a short stimulating eLearning course with interactive learning modules, recap activities, inline video and quiz assessments, designed to engage learners and build skills.