Solve Problems with Appreciative Inquiry

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Learn new ways of dealing with problems when things go wrong, and avoiding a natural negativity bias. This course explores this flipped way of solving a problem through a 5D model starting with DEFINE - this is goal, then DISCOVER what is already being done well, DREAM of what are we ultimately aim for. DESIGN is planning how the goal is achieved and DESTINY is making the dream reality and powering up commitment. Kylie Bell provides case examples of where this was used, in government and a retail client. This alternative approach was devised by David Cooperrider.

Identify a positive way to flip problems through definition, then discovery;
Use a technique to focus people on what they want;
Develop ways to design better experiences;
Apply Appreciative Inquiry to make dreams a reality and solve problems;

This is available as part of

Insights and Strategies Series
Psychologist Eve Ash interviews experts and business leaders who share their experiences and their strategies for achieving best practice.Topics cover key leadership and people skills, safety, marketing, career and interpersonal skills. Discover practical strategies to implement and solve business p... read more
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New Release
Release Date
Jan 1, 2019
Video Running Time (minutes)
12:30
Course Length (minutes)
30
Course ID
INSIGHTS83

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